What are the responsibilities and job description for the Server position at The Shop Ice Cream and Coffee?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our team. The ideal candidate will provide exceptional customer service, ensuring that each guest has a memorable dining experience. As a Server, you will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming environment. Your ability to collaborate with kitchen staff and effectively upsell menu items will contribute to the overall success of our establishment.
Responsibilities
- Greet and seat guests in a friendly manner, ensuring they feel welcome.
- Take customer orders accurately and efficiently using the POS system, including Aloha POS.
- Serve food and beverages promptly while ensuring proper presentation.
- Upsell menu items to enhance the dining experience and increase sales.
- Buss tables and assist in maintaining cleanliness throughout the dining area.
- Collaborate with kitchen staff to ensure timely service and address any special requests or dietary restrictions.
- Sanitate work areas and equipment according to health standards.
- Handle cash register transactions accurately, including processing payments and providing change.
- Provide assistance to guests as needed, ensuring their satisfaction throughout their visit.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Experience with bussing tables and maintaining cleanliness in dining areas.
- Ability to upsell menu items effectively to enhance guest experiences.
- Proficient in using cash registers and POS systems, particularly Aloha POS.
- Basic culinary knowledge is a plus for understanding menu items better.
- Excellent collaboration skills for working with team members in a fast-paced environment.
- Strong attention to detail, especially regarding sanitation practices and food presentation.
- Ability to multitask while providing attentive service to guests.
Join our team as a Server where your contributions will be valued, and your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 50 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Miami, FL 33137 (Required)
Ability to Relocate:
- Miami, FL 33137: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17