What are the responsibilities and job description for the Server position at The Shoreline Hotel?
Summary
Provides prompt and courteous food and beverage service to restaurant guests while maximizing
sales and guest satisfaction.
Duties/Tasks
? Describes all menu items; methods of preparation and prices as needed. Works within policy to
accommodate guest's special food requests. Documents legibly the guest's order information
on guest checks.
? Upsells established menu items or specials to maximize food and beverage revenues.
? Serves menu items to guests in a prompt and courteous manner and according to established
service standards.
? Performs pre- and post-shift sidework; stocks service station, makes coffee, etc.
? Forwards customer payments to cashier for completion of the transaction as outlined in cash
and charge procedures; receives change from cashier and returns change promptly to guest.
? May assist Greeter/Cashier with greeting
Provides prompt and courteous food and beverage service to restaurant guests while maximizing
sales and guest satisfaction.
Duties/Tasks
? Describes all menu items; methods of preparation and prices as needed. Works within policy to
accommodate guest's special food requests. Documents legibly the guest's order information
on guest checks.
? Upsells established menu items or specials to maximize food and beverage revenues.
? Serves menu items to guests in a prompt and courteous manner and according to established
service standards.
? Performs pre- and post-shift sidework; stocks service station, makes coffee, etc.
? Forwards customer payments to cashier for completion of the transaction as outlined in cash
and charge procedures; receives change from cashier and returns change promptly to guest.
? May assist Greeter/Cashier with greeting
