What are the responsibilities and job description for the Banquet Manager position at The Shores Resort and Spa?
About Us:
#PGH-BMC
Location Description:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you! The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space.
Overview:
We are looking for a highly motivated, creative, customer focused leader to join our Banquets and Meeting team as Banquet Manager. To be successful in this role, the Banquet Manager must want to be at the heart of the banquet and meeting experience and have a passion for the events, service, and the warmth of genuine hospitality. The Banquet Manager is a leader who gives the Banquet staff members the sense that they have room to grow yet simultaneously coaches and encourages those with promise who are only just beginning a career.
If you have experience in Banquet operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your role:
- You will lead the team to always be engaging and approachable and by anyone
- You will use your creativity to designs concepts for theme parties, procure and purchase necessary props.
- You will be the master of all events, working closely with the clients to ensure all needs are met
- You will ensure the needs of the clients are clearly understood and that they're clearly communicated to all service personnel and managers.
- You will oversee the development of annual Banquet budget, with the property leadership team
- Review monthly financial information explaining any variances
- Maintain labor and associated costs within budgeted parameters
- Manage payroll through review of staff schedules
- Provide continual support and guidance to the Banquet team
- Ensure the completion and return of beverage requisitions at conclusion of event
- Oversee the completion equipment checklist prior to the day of the event
- Ensure the maintenance of and proper care and cleanliness of serving equipment
- Oversee pre-meeting, assigning stations and duties to servers
- Ensure servers take appropriate breaks during events
- Adhere to and reinforce all appearance and service standards and procedures
- Know and follow county and state ordinances. E.g. Noise, light, etc.
- Maintain positive communication with the kitchen, service personnel and managers
- Supervise the payroll of Servers, Captains and Housemen
- Ensure adherence to all service standards and procedures
Salary : $64,000 - $70,000
