Quality Manager

Quality Manager | Utilimaster | Landisville, PA

Regular Employee | Salary Exempt | $125,000.00 - 125,000.00

Who we are:

At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands - Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road — for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward — leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune’s 100 Fastest Growing Companies.

What you’ll do:

Ensure compliance of processes being developed to the Quality Management System framework (Internal and External requirements); Review existing processes for the continuous improvement of the Quality Management System; Execute the Internal Audit Plan to verify the effectiveness of the Quality Management System; Optimize workflow and processes, eliminate non-value-added activities, and improve customer satisfaction through sustainable processes; Lead facilitate and manage the problem-solving process throughout the organization using internal and external data sources; Ensure compliance to standards with appropriate methods for prevention and detection (inspection, testing, evaluation, audits); Facilitate quality reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records; Manage, analyze and report relevant internal and warranty data to measure performance and monitor trends; Take appropriate corrective and preventive actions where gaps exist in KPI performance to goal; Investigate and where appropriate, facilitate the implementation of new technologies to aid in prevention and inspection activities; Prepare and present technical and program information on significant issues and projects to the management team; Engage in problem-solving, quality assurance, inspection and testing activities to ensure continuous quality compliance over materials, facilities, and products; Maintain a working knowledge of government and industry quality codes and standards; Establish and meet departmental budget; Manage quality assurance activities for the introduction of new products utilizing Advanced Product Quality Planning (APQP) including influencing decisions regarding design factors that directly affect quality; Resolve policy claims, disputed claims, and chargebacks associated with quality issues related to suppliers and customers; Manage the QA Ship-Hold and NCDR processes; Manage tool calibrations, part layouts, troubleshooting, and inspector training; Responsible for all quality certifications including the resource planning, scheduling and overall management of achieving certification; and Lead the deployment of quality systems that meet or exceed requirements for ISO 9000, TS 16949, ISO 14000.

What you need to be successful:

Qualified applicants must have a Bachelor’s Degree in Mechanical Engineering, Industrial Engineering, or a foreign equivalent.

Qualified applicants must have at least five (5) years of experience as a Quality Manager, or a substantially similar position, performing the following duties: Designing, developing, testing, and evaluating integrated systems for industrial production processes, including preparing inspection plans, reviewing engineering drawings, and deciding inspection methods; Conducting problem-solving, quality assurance, inspection, and testing activities to ensure continuous quality compliance over materials, facilities, and products; Assuring inspection and tests are performed in accordance to customer requirements; Identifying and taking corrective and preventive actions where gaps exist in KPI performance to goal; Facilitating the problem-solving process by conducting team meetings and ensured all corrective actions were effective, documented, and closed out with customers; and Interfacing with all levels of the organization to communicate, problem solve and correct non-conformance.

Qualified applicants apply here: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/268?c=theshyftgroup

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.