What are the responsibilities and job description for the Warehouse Associate position at The Signal Group LLC?
Job Summary:
The Signal Group Warehouse Associate will work collaboratively with the Vice President of Operations, Warehouse Operations Lead, the Amazon Fulfillment team, and the rest of the Warehouse team to ensure accurate and timely shipping and receiving of products to and from Signal Group’s Warehouse. The Warehouse Associate will work proactively and efficiently to ensure the highest level of customer satisfaction. The Warehouse Associate is also responsible for meeting department and company standards for productivity, product knowledge, resourcefulness, and adaptability.
Duties and Responsibilities:
- Pick, pack, and ship customer orders efficiently and with close attention to detail to ensure the highest level of customer satisfaction.
- Ensure accuracy of shipments and supporting documentation throughout the shipping process.
- Ensure products are shipped promptly and accurately. Assist all other warehouse staff with the same.
- Maintain all inventory control processes, monitor inventory levels, and assist in cycle counts as needed.
- Process customer returns and work with the vendor to ensure that vendor returns are approved, and credit memos are processed.
- Continuously maintain a safe and clean work environment by keeping shelves, pallet areas, and workstations neat. Also maintains clean shipping supply areas as indicated to comply with procedures, rules and regulations.
- Examine and inspect items for defects and damage. Work with Warehouse Operations Lead to determine and execute the handling of any defects and damages.
- Ensure that defective products are tested prior to being sent back to the vendor.
- Receives and puts away incoming shipments in a timely and organized fashion.
- Adheres to receiving procedures to meet the order fulfillment demands and maintain accuracy.
- Utilize reporting tools and resources to assess shipping and inventory efficiencies.
- Work with Warehouse Operations Lead to develop and maintain written systems.
- Maintain a professional demeanor in a fast-paced environment and demonstrate a commitment to accuracy and efficiency.
- Other projects as assigned.
Required Skills/Abilities/Competencies:
- Strong communication skills, both oral and written.
- Basic math proficiency.
- Strong competency in data analysis using NetSuite and RF Smart (preferred).
- Ability to maintain a positive attitude in the face of challenging circumstances, and the ability to find a solution in these circumstances.
- Ability to adapt and adjust to change in a fast-paced environment.
- Ability to work under pressure and be able to operate in a multi-task environment.
- Experience with inventory and cycle counts.
- Strong attention to detail.
Education and Experience:
High school or equivalent
One year of warehouse experience (preferred)
Certificates and/or Licenses:
Hazmat certification based on compliance guidelines (preferred)
Forklift (preferred)
Physical or Other Requirements:
- A variety of standing and walking throughout the day
- Repeated twisting at the torso while lifting
- Pushing and pulling inventory from shelves
- Regular lifting of up to 50 pounds
- Climbing ladders
- Use of pallet jacks throughout the day as needed
- Ability to bend, stretch, and traverse the warehouse throughout the day
- Saturday availability is a must
Schedule:
8:00am-5:00pm Monday-Friday; expect to work 1-2 Saturdays/month.
The Signal Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
8:00am-5:00pm Monday-Friday, some Saturdays
Saturday availability required
40 hours / week
