What are the responsibilities and job description for the Customer Service Specialist, Office of the Bursar position at The SMILE Fund?
The Customer Service Speciaslist answers questions related to Financial Aid, Parking Services, Registration, Housing, Auxiliary Services, Admissions, Graduate Studies, online/distance learning classes and miscellaneous student fees on a daily basis.
The Customer Service Specialist will assist the Assistant Bursar with operations of some accounting aspects relating to BANNER; prepare monthly, quarterly, yearly and year end reports required by systems, state and federal audit pertaining to Student Loans and Waiver reports; prepare and maintain the Old UC/UTC account throughout the year and at the fiscal year end close; assist with updating, maintaining and reviewing some collection accounts, returned checks and write offs; and process monthly transfer vouchers for the Perkins Student Loan reconciliation (ECSI). In addition, this position will be responsible for electronically logging in all mail including parking fines received through the USPS and campus mail.
The Customer Service Specialist will assist the Assistant Bursar with operations of some accounting aspects relating to BANNER; prepare monthly, quarterly, yearly and year end reports required by systems, state and federal audit pertaining to Student Loans and Waiver reports; prepare and maintain the Old UC/UTC account throughout the year and at the fiscal year end close; assist with updating, maintaining and reviewing some collection accounts, returned checks and write offs; and process monthly transfer vouchers for the Perkins Student Loan reconciliation (ECSI). In addition, this position will be responsible for electronically logging in all mail including parking fines received through the USPS and campus mail.
