Finance and Insurance Coordinator

Summary: The Insurance Coordinator is responsible for insurance verifications, the processing of medical insurance claims, and management of relationships with insurance carriers. Contacts insurance companies and patients regarding coverage determinations and outstanding balances. Researches and resolves insurance billing issues. The hours are 8:20 am -4:30 pm Monday-Friday.

Essential Responsibilities:

• Directly assists the doctor to create and prepare financial arrangement and insurance options that meet both patients’ and practice’s needs.
• Excellent computer skills and ability to use practice software systems.
• Specialized understanding and experience in handling insurance and billing matters in a dental/medical setting.
• Current knowledge of the Fair Credit Standards Act and its application to dental offices and the ability to ensure all personnel compliance to Act.
• Ensure timely collection from patients, including payment or insurance processing as necessary.
• Process insurance aging report and follow up on unpaid claims.
• Processes insurance payments and ensures timely collection from patients and insurers.
• Provide, and complete insurance paperwork and obtain information from patients’ insurance provider(s) as needed to ensure payment.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.
• Other duties and tasks, as assigned periodically.
• Always maintain the highest level of confidentiality to HIPAA standards.

Success Factors:

• Must be comfortable seeing and able to maintain a professional demeanor and attitude.
• Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
• You must be flexible and understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.
• Must demonstrate active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Must demonstrate good reading comprehension - Understanding written sentences and paragraphs in work related documents.
• Must demonstrate excellent communication skills - Talking to others to convey information effectively.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Experience and Education:

• 1 years of experience as a dental insurance coordinator
• Experience working with Medicaid
• Preferable experience with Eaglesoft Dental Software

Special Requirements:

Job offer may be contingent upon successful completion of a background check.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Please list 2-3 dates and time ranges that you could do an interview over the next 2 weeks.
• Do you experience with Eaglesoft Dental Software?

Experience:

• dental insurance coordinator: 1 year (Required)

Ability to Commute:

• Smyrna, DE 19977 (Required)

Work Location: In person

Salary : $18 - $24