Public Area Attendant

Summary of Duties and Responsibilities

 As a Public Area Attendant, you will set the stage for our patron experience with your welcoming smile and service. It is the primary responsibility of the Public Area Attendant to maintain the quality and cleanliness in our venues, public areas, offices, and other required areas to the highest standards of excellence.

 Essential Duties and Responsibilities

• Cleaning of restrooms, lobbies, elevators, and the interior of the property, and maintaining adequate stock of supplies.
• Cleaning of all levels of the public areas and all equipment.
• Maintain the cleanliness of back-of-house areas.
• Complete special projects /cleaning details
• Follow procedures for picking up trash, and emptying ash urns in the interior and exterior of the property.

• Keep buildings in clean and orderly condition, cleaning restrooms, performer’s rooms, windows, floors, elevators, interior and exterior, maintaining adequate stock of supplies. 
• Clean and polish furniture and fixtures, checking electrical appliance use to ensure that hazards are not created.
• Keep all locker room areas neat and clean, supply the restrooms (BOH) AND (FOH) 
   cleaning all levels of the public areas. 
• Dust furniture, walls, machines, or equipment, Notifying management for equipment repairs. 
• Perform rotation cleaning duties (e.g. steam clean carpets) as required.
• Handles cleaning solutions and properly operates cleaning equipment, sweeping, mopping, scrubbing, or vacuuming.
• Spot safety hazards and items that need to be cleaned. 
• Ensures proper storage of chemical agents. 
• Provides outstanding services to our patrons.
• Assist the Housekeeping Management as needed. 
• Performs any other duties as assigned within the scope of the position

 Required Education, and Experience

• A high school diploma or GED is required.
• 1 or more years of Housekeeping-related work experience or customer service equivalent experience.
• Previous experience with Workplace Hazardous Materials Information Systems.

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Physical mobility and stamina required 
• Knowledge and use of basic reading, writing, and speaking skills in English
• Must be able to communicate with patrons, co-workers and supervisors and understand procedures
• Ability to follow instructions 
• Detail and task-oriented 
• Ability to work efficiently, independently and cohesively, consistently producing quality results

 Other Skills and Abilities

• Desire and ability to accept all levels of challenges
• Availability to work varied shifts, including evenings, weekends, and holidays; schedule is subject to change based on business needs and demands
• Highly organized and able to perform successfully in a fast-paced environment
• Desire to work as a team player and assist when and where needed
• Exhibit a professional appearance
• Maintain a dependable, professional, and courteous office environment

Physical Job Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to push, pull, carry, or lift up to 50 lbs repetitively throughout the workday.
• The physical ability to stand and/or walk continuously for the duration of the shift.
• The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.
• The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.
• The physical ability to use both hands for continuous grasping.
• The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
• The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.
• Ability to safely operate motorized equipment
• This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing.

 Certificates, Licenses, Registrations

 Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment.

 Pay Transparency 

 To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this full-time and non-exempt position is $18.00 plus benefits, including insurance plans as applicable. 

With a career at The Smith Center for the Performing Arts, you really benefit! We offer:

• Creative and collaborative work culture
• Competitive Hourly Rates
• Comprehensive health, dental, and vision insurance plans 
• Employee Assistance Program- including counseling, wellness programs, and financial support services.
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.
• Generous Paid Time Off Plan
• Paid Holidays and Personal Holiday Time 
• 401(k) retirement savings plan eligibility on your start date with employer match
• Employer-paid disability insurance coverage
• Supplemental benefits offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.
• Safe and paid parking on-site
• Training and career growth opportunities
• Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties and skills required for the position.

 All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

 Only those candidates under consideration will be contacted for next steps. Please accept our utmost appreciation for your interest in our organization.

 Limitations and Acknowledgment

 The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.

 The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. 

 Diversity, Equity, and Inclusion Mission Statement

 At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering.   They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization.

 TSC strives to champion diversity, equity, and inclusion for all.