What are the responsibilities and job description for the Host/hostess/server position at The Smokehouse Restaurant?
Job Summary:
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be responsible for providing excellent guest service and ensuring a positive dining experience for our patrons. Your role will involve greeting and seating guests, managing reservations, and assisting with various tasks to support the smooth operation of the restaurant.
Responsibilities:
- Greet guests with a warm and friendly welcome upon arrival
- Escort guests to their designated tables and provide menus
- Communicate effectively with guests to understand their needs and preferences
- Assist in answering phone calls and taking reservations
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure efficient service
- Provide information about the restaurant's offerings, promotions, and special events
- Handle guest inquiries, complaints, or requests promptly and professionally
- Assist in setting up dining areas for service and maintaining a welcoming atmosphere
Qualifications:
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly and approachable demeanor
- Ability to handle difficult situations with patience and professionalism
- Familiarity with phone etiquette and hospitality standards
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work evenings, weekends, and holidays as required
Please note that all positions at our establishment are paid positions. We value our employees' contributions and offer competitive compensation along with opportunities for growth within the company.
If you are passionate about providing exceptional guest service in a dynamic restaurant environment, we would love to hear from you. Apply now to join our team as a Host/Host!
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available weekends on a consistent basis?
Experience:
- Restaurant: 1 year (Preferred)
License/Certification:
- OLCC Service Permit (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- La Grande, OR 97850 (Required)
Ability to Relocate:
- La Grande, OR 97850: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $20