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Order Fulfillment Processor

The Soccer Factory
San Antonio, TX Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 7/2/2025

Job Overview:

The Soccer Factory is looking for a detail-oriented and efficient Order Fulfillment Processor to handle the end-to-end processing of customer orders. This role is essential to ensuring accurate, timely, and high-quality order fulfillment while maintaining strong communication with internal teams and clients.

Key Responsibilities:

Order Processing & Fulfillment

  • Accurately process customer orders, ensuring all details align with client specifications.

  • Work with internal teams to coordinate product customization, production, and shipping.

  • Monitor order status and proactively address potential delays or issues.

Inventory & Quality Control

  • Verify stock levels and coordinate with inventory teams to prevent shortages.

  • Inspect products for accuracy and quality before shipment.

  • Assist in inventory organization and management to streamline fulfillment operations.

Customer Communication & Support

  • Provide order updates and tracking information to customers as needed.

  • Address and resolve customer inquiries or issues related to order fulfillment.

  • Collaborate with the sales and customer service teams to ensure seamless service.

Process Improvement & Reporting

  • Identify opportunities to improve fulfillment efficiency and accuracy.

  • Maintain accurate records of orders, returns, and fulfillment metrics.

  • Assist in developing and implementing best practices for order processing.

Qualifications:

  • Experience in order fulfillment, logistics, or inventory management (preferred).

  • Strong attention to detail and organizational skills.

  • Ability to work efficiently in a fast-paced environment.

  • Excellent communication and problem-solving skills.

  • Proficiency in order management software, Microsoft Office Suite, and basic CRM tools.

  • Knowledge of sportswear, uniforms, or customization processes is a plus.

Salary : $35,000 - $45,000

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Job openings at The Soccer Factory

The Soccer Factory
Hired Organization Address San Antonio, TX Full Time
Job Description: As a Order Fulfillment Manager for The Soccer Factory, you will be responsible for building and maintai...

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