What are the responsibilities and job description for the Medical Assistant position at The South Bend Clinic?
Responsibilities
- Provides ongoing triage and management of office flow to meet patient’s medical and service needs in order to maintain optimal patient flow.
- Performs the technical component of the department’s clinical procedures competently.
- Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Receives patients professionally in waiting area and rooms them per department protocol.
- Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
- Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in NextGen.
- Applies knowledge of general insurance guidelines and requirements to help direct patient care.
- Appropriately responds to emergency situations.
- Cross trains in other positions where appropriate as determined by manager.
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
- Performs other duties as assigned when appropriate.
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
Qualifications
Education/Certification/License:
- Certified or Registered Medical Assistant or non-certified with expanded MA experience.
- Minimum 2 years of experience.
Knowledge, Skills, and Abilities:
-
- Team player, professional, and customer service oriented.
- Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
- Able to work with diverse patient base of all ages.
- Assist with clinical procedures specific to department.
- Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
- In addition, must be able to anticipate the needs of the physician and require minimal supervision.
