What are the responsibilities and job description for the Guest Services Associate position at The Spa at Saco Mills?
Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our Amazing team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and proficiency in office management tasks.
Responsibilities
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
- Schedule appointments and manage calendars for staff members as needed.
- Assist with proofreading documents to ensure accuracy and professionalism.
- Provide administrative support as required, including clerical duties such as filing and document management.
- Handle customer support inquiries efficiently, addressing concerns or directing them to the appropriate department.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Proficiency in Google Suite (Docs, Sheets, Calendar) and general computer literacy is essential.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, with attention to detail for proofreading tasks.
- A friendly demeanor with a strong commitment to providing outstanding customer service.
- Previous experience as a personal assistant or in customer support roles is advantageous.
If you are enthusiastic about contributing to a positive work environment while managing front desk operations, we encourage you to apply for this exciting opportunity!
Job Type: Part-time
Pay: $16.00 - $19.60 per hour
Expected hours: No less than 18 per week
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Schedule:
- 4 hour shift
- Day shift
- Morning shift
Application Question(s):
- Professional and friendly
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Saco, ME 04072 (Required)
Ability to Relocate:
- Saco, ME 04072: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20