What are the responsibilities and job description for the Front Desk Sales Associate position at The Spa Haven?
Spa Haven Frisco is an established Spa (15 yrs)
**Spa or membership sales experience preferred.
Knowledge of our software, Zenoti, would be a plus!
We are looking for a front desk sales associate who is looking for part time (2-4 shifts per week). These shifts are mostly evening and weekend shifts.
Operating hours: Mon-Fri 9 am -9 pm , Sat 9 am-6 pm & Sun 10 am-6pm.
Flexible scheduling. This is a perfect position for college students. You are allowed to work on schoolwork during downtime.
You must be comfortable with client interaction and selling.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Process guest check-ins and check-outs accurately and efficiently
- Upgrade clients and sell memberships
- Handle cash, credit card, and other payment transactions
- Answer phone calls and book appointments
- Maintain a clean and organized facility
Additional Pay: Commission on sales including 8% product sales, $20 per membership and $2 per aromatherapy
Qualifications:
- Excellent organizational and time management skills
- Strong communication skills, both verbal and written, in English
- Previous experience in customer service or a similar role is preferred
- Knowledge of membership based sales is preferred
- Familiar with ZENOTI software is preferred.
-discounted massage/facial and sauna services for employees
We offer competitive pay rates and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to providing exceptional service to our guests.
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift availability:
- Night Shift (Preferred)
Ability to Commute:
- Frisco, TX 75034 (Required)
Ability to Relocate:
- Frisco, TX 75034: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16