What are the responsibilities and job description for the Hostess position at The Spot Barbershop?
Company Description
The Spot Barbershop, established in 2001, offers classic grooming services in a modern setting for the gentlemen of Miami. With 27 rapidly growing locations, we combine superb service, relaxed and sophisticated style, and skilled barbers dedicated to their craft. Our aim is to provide a gentleman’s experience that goes beyond just a haircut, ensuring every visit makes you feel great and look even better.
Role Description
This is a full-time on-site role for a Hostess located in Miami, FL. The Hostess will be responsible for greeting clients, managing reservations, and ensuring that clients have a positive experience from start to finish. Daily tasks include welcoming customers, managing appointment schedules, answering phone calls, and providing excellent customer service. The Hostess will also maintain a clean and inviting front-of-house area.
Qualifications
- Strong Interpersonal Skills and Communication skills
- Experience with managing Reservations and Phone Etiquette
- Excellent Customer Service skills
- High attention to detail and ability to manage multiple tasks
- Ability to work in a fast-paced environment
- Previous experience in a similar role is a plus
- High school diploma or equivalent
Availability
Full time and Part time