Shelter Support Advocate - Saturday - Tuesday from 7pm-11pm

The Spring is hiring a full time Shelter Support Advocate for Saturday thru Tuesday from 7pm-11pm

The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.

The Shelter Support Advocate assists shelter staff with crisis calls, monitoring of entry and exit of guest and visitor traffic, and day to day administrative duties specific to guest advocacy and services.

DUTIES AND RESPONSIBILITIES:

• Answer calls on our crisis line as well as the business line; welcoming clients and guests
• Gather information via telephone or face-to-face interviews from prospective guests
• Monitor entry and exit of guest and visitor traffic
• Assist in daily charting on guests in specified files
• Assist advocates in responding to guest needs
• Welcome and receive in-kind donors and donations
• Assist with transport of guests as needed
• Assist with meal preparation as needed
• Be available for emergencies and respond accordingly
• Assist with children's activities as needed
• Attend training as needed to meet domestic violence, sexual assault, and human trafficking standards
• Available to work agreed-upon hours each week

QUALIFICATIONS:

• High School Diploma or equivalent
• Must be able to sign The Spring's Statement of Faith
• Must have valid Oklahoma driver's license

KNOWLEDGE, ABILITIES, AND SKILLS:

• Able to successfully handle multiple demands and perform effectively despite changing priorities
• Willing and able to develop relationships with guests and their children within professional boundaries
• Commitment to maintaining client confidentiality and ethical standards
• Willing and able to work both independently and as a team member
• Computer experience required. Proficiency with Microsoft Office Suite
• Outstanding customer service, written and verbal communication skills
• Excellent attention to detail
• Maintain boundaries, both professional and personal

The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Employees receive medical, dental, and vision, 401(k), paid time off, and holidays.

The Spring is proud to be an equal opportunity employer

Male/Female/Disabled/Veteran