What are the responsibilities and job description for the Shelter Support Advocate (Full Time) position at The Spring?
The Spring is hiring a full time Shelter Support Advocate for Monday-Friday from 9am - 5pm
The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.
The Shelter Support Advocate assists shelter staff with crisis calls, monitoring of entry and exit of guest and visitor traffic, and day to day administrative duties specific to guest advocacy and services.
DUTIES AND RESPONSIBILITIES:
- Answer calls on our crisis line as well as the business line; welcoming clients and guests
- Gather information via telephone or face-to-face interviews from prospective guests
- Monitor entry and exit of guest and visitor traffic
- Assist in daily charting on guests in specified files
- Assist advocates in responding to guest needs
- Welcome and receive in-kind donors and donations
- Assist with transport of guests as needed
- Assist with meal preparation as needed
- Be available for emergencies and respond accordingly
- Assist with children’s activities as needed
- Attend training as needed to meet domestic violence, sexual assault, and human sex trafficking standards
- Available to work agreed-upon hours each week with flexibility to occasionally work an additional shift
QUALIFICATIONS:
- High School Diploma or equivalent
- Must be able to sign The Spring’s Statement of Faith
- Must have valid Oklahoma driver’s license
KNOWLEDGE, ABILITIES AND SKILLS:
- Able to successfully handle multiple demands and perform effectively despite changing priorities
- Willing and able to develop relationships with guests and their children within professional boundaries
- Commitment to maintaining client confidentiality and ethical standards
- Willing and able to work both independently and as a team member
- Computer experience required. Proficiency with Microsoft Office Suite
- Outstanding customer service, written and verbal communication skills
- Excellent attention to detail
The Spring is committed to providing a compensation and benefits package that strives to meet the needs of its employees and their dependents. Full time employees are eligible for benefits that include medical, dental and vision, 401(k), paid vacation and holidays.
The Spring is proud to be an equal opportunity employer
Male/Female/Disabled/Veteran
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17
