What are the responsibilities and job description for the Front Desk Receptionist position at The Springs Living?
Description
Welcome to the next generation in senior living, The Springs Living.
Our purpose at The Springs is to change the way people think, feel and experience senior housing. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance peoples' lives, and offer quality services and genuine solutions for seniors. Because our residents deserve the best, you will be held to a high standard for quality and customer service.
Details
The Springs at Sherwood is seeking a customer service minded, detail oriented individual to join our team! Here at The Springs, first impressions are so important. Our Receptionist is the first person residents, guests and employees see when they arrive and the last person they see as they depart. Our Receptionist is also tasked with special projects and clerical duties; therefore, we’re seeking an individual with a strong combination of interpersonal and clerical skills. An ideal candidate has a heart for seniors, a drive for customer service and a passion for doing the right thing.
Responsibilities include, but are not limited to :
- Greeting all visitors - residents, families, vendors and staff - with a smile and by name, when possible.
- Answering a variety of questions in person and on the phone from residents, families, vendors and staff with certainty and follow up when necessary.
- Positively communicating with residents, families, vendors and staff in person, over the phone and via email.
- Assisting the Business Office Manager and other departments with administrative tasks.
- Ensuring safety and security of building and residents
You are an ideal candidate if you have a minimum of 1-year of experience as a Receptionist or Concierge and have well-established computer skills including proficiency with Excel and Word. Also essential is the ability to prioritize and handle multiple tasks and maintain calm and composure during periods of high stress.
Hours : Wednesday 1pm - 6pm, Thursday, Friday, Saturday 8am - 6pm.
Qualifications
Additional information
Come see why our employees love working here! The Springs offers competitive wages and a great team environment. Full time employees are offered a generous benefit package after 90 days of employment that includes medical, dental and vision as well as supplemental insurance options. All employees have access to a company 401K, Health Express and ETO.
In addition to complete on-the-job-training, the Springs offers to each employee :
All your information will be kept confidential according to EEO guidelines.
