What are the responsibilities and job description for the Housekeeping Lead/Supervisor position at The Springs Living?
Description
Welcome to the next generation in senior living, The Springs Living! Our purpose is to change the way people think, feel, and experience senior living, which starts with changing the way people work in senior living. To accomplish this, we prioritize quality to enhance people’s lives – not only in our services and housing options for independent living, assisted living, and memory care, but also as an employer.
We are seeking a Housekeeping Lead, to supervise and mentor the housekeeping team. This position is also responsible for keeping track of inventory and ordering all housekeeping supplies, scheduling employees, cleaning resident apartments, and community common areas. We are also looking for someone that is always willing to jump in and help wherever they can with a joyful and positive attitude, enjoys leading a team, and delivers the best customer service.
Responsibilities Include:
- Serves as team leader for housekeeping employees, offering guidance and support.
- Assists in the interviewing, hiring, and supervision of housekeeping employees.
- Complete monthly work schedule for housekeeping employees and alters as necessary during the month.
- Obtain coverage for absences, if unable to obtain coverage, will need to work shift.
- Inventory and order housekeeping supplies, adhering to department budgets.
- Maintain cleaning schedules, train and supervise work of housekeeping staff.
- Cleans resident apartments, common areas, and offices according to schedule.
- Deep cleans resident apartments and common areas according to schedule.
- Promptly reports any concerns regarding safe and proper functioning of equipment to supervisor.
Additional Functions:
- Demonstrates safe working practices at all times
- Courteous and professional interactions with residents, families, employees, potential residents/families and outside the community.
- Listens effectively and provides clear, concise, and accurate verbal and written information including all relevant documentation
- Cooperates with others to effectively and efficiently achieve goals and resolve problems
- Maintains a professional image to residents and fellow co-workers, in words, actions, and appearance
- Maintains confidentiality and privacy of our residents and staff at all times
- Meets the needs and wishes of customers (residents, staff, and families) appropriately by being prompt, polite, professional, and personal
- Makes the best decision based on information while resisting the influence of peer pressure and emotions
- Consistently reports to work on-time and completes scheduled shifts
- Adaptable and willing to change in order to ensure success
- Completes all assigned duties efficiently and accurately
- Attends education and training classes as necessary to fulfill state regulations
Qualifications:
- 3 years of professional housekeeping experience
- Ability to effectively present information and respond to questions from groups of managers, residents, employees, and the general public.
- Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to prioritize, organize, and delegate assignments.
- Ability to interpret a variety of instructions furnished in written, oral, electronic, or schedule form.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands and Requirements:
- Maintain ability to lift 50 pounds; to stand or walk throughout the vast majority of the work day; and to frequently push, pull, bend, twist, and reach
- Must have sufficient manual dexterity to work with the fingers and to reach/handle items.
- Must also be able to walk throughout campus on frequent basis for extended periods of time. (Up to seven hours)
- Involves light to heavy physical activity performing non-strenuous and strenuous daily activities.
- May be exposed to bio hazardous materials including, but not limited to, blood and body fluids, sharps exposure, animal dander and latex.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplementary Insurance Options
- 401(k) Matching
- Employee Assistance Program
- Employee Discounts
- Flexible Spending Account
- Paid Time Off/Sabbatical
- Paid Training
- Scholarships
- Leadership Training and Coaching
- Career Growth
- Discounted Healthy Meals and Free Beverages
- Access to Gym and Pool (before and after shifts)
Additional Information: All your information will be kept confidential according to EEO guidelines.