What are the responsibilities and job description for the Concierge position at The Squire at the Grand Canyon, a Holiday Inn...?
The opportunity
Delaware North Parks and Resorts is searching for full-time and part-time Concierge team members to join our team at The Squire at Grand Canyon a Holiday Inn Resort in Tusayan, Arizona. As a Concierge, you will be serving as a liaison for guests to coordinate events, activities, dining, and special requests, communicating this to all appropriate departments and vendors. Apply today to ensure all possible guest requests are met, all activities booked, and all amenities delivered on time in a professional and courteous manner.
Pay
$14.70 – $14.70 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- 50% off food in onsite restaurants
- 20% off retail and grocery items
- Monthly team member appreciation events
- Referral bonus – earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
- Available for full-time, year-round team members
Life at the Grand Canyon
Looking for a job that will take you far? Join our team at The Squire at the Grand Canyon, a Holiday Inn Resort, located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world’s most iconic natural wonders.
- Variety of low cost housing available starting at $56/ week including wi-fi, satellite TV, and all utilities
- Free laundry facilities
- Free use of pool, workout facilities, and other resort amenities including bowling alley
- Free access to Grand Canyon National Park with seasonal shuttle to and from the park
- Seasonal shuttle to Flagstaff
- Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park
What will you do?
- Maintain and upkeep accurate guest reservation information in all vendor reservation books and resort scheduling classes, and have a thorough knowledge of all annual and seasonal rooming package options offered by the location, as well as knowledge of all package components and amenities that are included with each package
- Have a clear understanding of amenity and lunch ordering procedures for package holders as well as a la carte orders
- Manage guest problems and act upon them imminently
- Have excellent memorization skills in order to have all pertinent information readily available at the time of inquiry
More about you
- Good interpersonal communication skills
- Must be able to multitask, function in a professional manner under pressure from guests and supervisors
- Must be able to type skillfully, proficient in Microsoft Word, Excel, and Outlook and be able to use the internet and do web searches
- Capacity to work various shifts which include mornings, nights, weekends, and holidays
- No experience or diploma required
Physical requirements
- Stand and walk for extended periods of time, as well as walk, bend, push, pull and climb stairs throughout shift
Shift details
Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
The Squire at the Grand Canyon, a Holiday Inn Resort
Who we are
The Squire at the Grand Canyon, a Holiday Inn Resort, is a premier destination for guests visiting the South Rim. Just minutes from the Grand Canyon, the resort features modern amenities, multiple dining options, and a welcoming atmosphere. Join a team dedicated to creating memorable experiences in one of the world’s most iconic locations.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Salary : $15
