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SERVICENOW DEVELOPMENT MANAGER SECRET CLEARED

The Squires Group
Washington, DC Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Overview

The Squires Group is staffing for an upcoming initiative and is looking for a seasoned ServiceNow Development Manager to drive innovation in government service delivery within our clients Federal Customer Transformation Service Line. In this role, you will champion the modernization of government experiences through the ServiceNow Platform. The ideal candidate will possess strong presentation skills, a knack for creative problem-solving with minimalistic tools, and a proven track record in Human-Centered Design. Familiarity with Agile methodologies is essential, along with a proactive approach to challenging and improving the federal service landscape.

This role offers an exciting opportunity to lead transformative projects and shape the future of federal service delivery through innovative use of the ServiceNow Platform. Join us in making a meaningful impact on government operations and citizen experiences. The work location is in the DMV (offering a partial hybrid schedule) and is expected to begin in September, 2024.

Per our Federal Government Contract, candidates must be US Citizens with a Secret Clearance (Top Secret is highly preferred.)

Responsibilities

  • Lead teams of developers in designing, developing, and maintaining START, a ServiceNow-based solution tailored for federal requirements.
  • Demonstrate comprehensive knowledge of ServiceNow products and capabilities, staying abreast of market trends and technological advancements.
  • Collaborate with Project Managers and Deputy Project Managers to execute the Refugee Processing Center (RPC) project.
  • Conduct proofs of concept to assess the technical feasibility of new application capabilities.
  • Develop project estimates, manage schedules, and maintain effective communication with partners regarding new features and releases.
  • Create and implement training plans to enhance the software engineering capabilities of your team.
  • Establish and uphold coding best practices within an agile environment, ensuring consistent delivery of customer-focused features.
  • Define code review standards to identify and resolve defects across functional, performance, and security aspects.
  • Direct the development of unit tests for regression testing and code refactoring.
  • Resolve application issues reported from production environments, particularly following new releases.
  • Lead agile sprint efforts as the development lead, ensuring alignment with requirements and functional goals.

Qualifications

  • Bachelors degree in Information Systems, Computer Science, Engineering, or related technical fields, or equivalent practical experience.
  • 5 years of progressive management experience, with at least 10 years of hands-on experience in a similar technical role.
  • Proficiency in ServiceNow platform, modules, and architecture, including tools like ServiceNow Studio, Visual Studio Code, and PowerShell cmdlets.
  • Strong understanding of SDLC and Agile methodologies, including sprint planning, code reviews, and change management.
  • Leadership experience in managing development teams, prioritizing tasks, managing risks, defining scope, and communicating progress and challenges.
  • Proficient in JavaScript, AngularJS, HTML, CSS, AJAX, Glide API, server-side scripting, data imports / exports, REST API, and OData API.
  • Familiarity with tools like Bravium Best Practice Engine, WebStorm, browser debuggers, and Splunk.
  • Knowledge of relational and non-relational databases such as Oracle, MySQL, and PostgreSQL.
  • Experience configuring data integrations with ServiceNow using Integration Hub, Integration Broker, and REST APIs.
  • Familiarity with change management processes and security regulations (e.g., NIST SP 800).
  • Certified ScrumMaster (CSM) or equivalent Agile certifications.
  • Per our Federal Government Contract, candidates must be US Citizens with a Secret Clearance (Top Secret is highly preferred.)

    • Preferred Qualifications :

  • Experience in Federal Government consulting engagements.
  • ServiceNow certifications.
  • SAFe or other Agile-related certifications.

    • Check out our Referral Program!

    The Squires Group will pay you for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to https : / / bit.ly / squiresreferral .

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