What are the responsibilities and job description for the Turndown Attendant at WaterColor Inn, $18 per hour position at THE ST JOE COMPANY?
Job Details
Job Location: WaterColor Resort - Santa Rosa Beach, FL
Salary Range: Undisclosed
Description
Job Summary: The Turndown Attendant provides services in the evening that impresses the guest when they return from an evening out. The services of the Turn Down Attendant add the element of luxury to our guests’ stay. Responsible for, but not limited to, the turndown and servicing of occupied guest units, the security and privacy of guests, reporting any engineering issues, and responding to guests needs.
Job Responsibilities:
- Make and turn down beds for guests.
- Prepare room by adjusting lighting and closing curtains.
- Tidy room, remove trash and replenish amenities.
- Provide fresh towels.
- Dry shower
- Leave a nightly treat for guests.
- Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
- Transport turndown cart with cleaning supplies, turndown/guest room amenities and linens to assigned guest room and position securely.
- Provide turndown service to designated rooms on assignment sheet.
- Remove all dirty terry and linen and replace with clean ones to designated layout.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Assist with any other reasonable request.
- All other duties as assigned.
- Tidy room, neatly fold and arrange garments and belongings, hang up any wet towels or garments to dry, remove trash and replenish amenities.
- Clean off the balcony and ensure it is ready for guest use.
- Set up a sofa bed if needed.
- Provide fresh towels.
Qualifications
Education and Experience:
- Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs.
- Some luxury resort experiences preferred but not mandatory.
Knowledge, Skills, & Abilities:
- Detail oriented and thorough
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant friendly way.
- Ability to identify and resolve issues related to position independently.
- Ability to work as a part of a team.
- Knowledge of basic housekeeping
- Strong organizational skills and ability to work under pressure.
- Immaculate personal presentation
- Holds high quality standards for production and service.
Salary : $18
