Valet at Fish Out Of Water Restaurant, WaterColor Resort

Description

Job Summary: The role of Valet is responsible for driving, parking, and retrieving guest vehicles to ensure a smooth and welcoming experience upon their arrival and departure. The valet parking attendant returns vehicles from the parking lot promptly and safely and provides excellent customer service to each guest. 

Job Responsibilities: 

• Greet and welcome guest to the establishment and offer professional valet services. 

• Accommodate guests by opening doors and assisting with luggage or other heavy items. 

• Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot. 

• Answer guests' questions regarding local attractions, hotel amenities and other available services 

• Collect and accurately label keys belonging to guests to ensure their proper return. 

• Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws. 

• Retrieve cars for guests in a timely manner. 

• Ensure that parked cars are locked and that keys are stored safely or returned to the owner. 

• Operate vehicles safely and responsibility. 

• Organize and file paperwork regarding guests' vehicles and daily transactions. 

• All other duties as assigned.

Qualifications

Education and Experience: 

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.  

• A valid driver's license. 

Knowledge, Skills, & Abilities: 

• Ability to work well in a team environment.   

• Excellent interpersonal and customer service skills   

• Detail-oriented and thorough  

• Ability to remain discreet and respect the privacy of guests.  

• Ability to perform consistent work to the highest standards.  

• Ability to interact with guests in a pleasant, friendly way. 

• Ability to multi-task and manage multiple guests at a time

• Proven safe driver and clean driving records is essential. 

• Ability to communicate professionally. 

• Customer service experience and friendly demeanor 

• Ability to work in a standing position for hours at a time.

• Accountability and personal integrity are essential as the nature of the position allows access to a client's personal and private information. 

• Ability to multitask and tend to several customers at once. 

• Experience driving vehicles with both manual and automatic transmission. 

• Organizational skills are necessary to quickly recall the location of vehicles and their appropriate keys.