What are the responsibilities and job description for the Client Support Specialist 1 position at The Staff Pad?
Job Description
Job Description
The Staff Pad has partnered with one of Colorado’s largest account receivable management companies to hire a Client Support Specialist. Headquartered in Longmont, this industry leader works with organizations across all 50 states, providing expert support in managing revenue cycles.
Under the supervision of the Account Manager, the Client Support Specialist I oversees daily, weekly, monthly, or ad-hoc tasks from a BC Services client as assigned. The specialist will work closely with the Account Manager to ensure tasks are completed on time and meet the quality standards.
Responsibilities :
- Interaction with clients via email, phone and face-to-face correspondence
- Liaison and advocate to client’s needs and / or requests
- Maintain, strengthen and build rapport with our clients by communication daily and traveling for frequent site visits
- Compilation and creation of reports that are requested
- Communicate professionally, accurately, effectively, and concisely in both written and verbal practices
- Work queues or work lists as assigned by manager to support the day-to-day tasks required by client.
Qualifications Required :
