Job Description
Community Health Worker
Seeking Full-Time position that will be based in a select county within the State of California
Remote / In-Office as needed to Perform Duties
This role requires the employee to be working in the community or remotely or or a mix of both as needed to achieve the objective of improving the health of the members in their community
About ReBrand Health
Our mission is simple : to revolutionize healthcare by advancing innovative and efficient solutions that improve lives and drive lasting change. At ReBrand health, care management begins with a strong foundation of the tried and true. We begin with decades of experience, a team approach, strong community networks, high-touch care plans, frequent engagement with the extended care team, and intensive patient involvement. And then we add a little innovation for good measure, bringing advanced monitoring technologies and industry-leading data and analytics to inform care and attain sustainable results.
- Community Health Worker certification preferred but NOT required
Job Description
The Community Health Worker (CHC) plays a critical role in providing hand-on support, education, and advocacy for individuals with complex health and social needs. In collaboration with the Care Manager, CHCs serve as a bridge between healthcare providers, social services, and the community, ensuring that patients receive holistic and culturally appropriate care. Key responsibilities include :
1. Outreach and Engagement
Build trust and establish relationships with patients, often through home visits and community eventsEngage hard-to-reach populations, such as individuals experiencing homelessness, substance use disorders, or chronic illnessesHelp patients navigate complex healthcare systems and connect with needed servicesProviding screening and assessment services face to face with the Members that do not require a license and assisting Members with engaging in their established plan of care.2. Care Coordination Support
Assist the care team by identifying patient needs related to housing, food security, transportation, and other social determinants of healthWork alongside Lead Care Managers and other team members to ensure patients follow through with care plans and appointmentsProvide reminders, help arrange transportation and accompany patients to appointments when needed3. Health Education and Coaching
Education patients and their families about managing chronic conditions, medication adherence, and preventive carePromote healthy behaviors and support patients in making informed decisions about their careTailor health education to the patient's cultural and linguistic backgroundBeing the point of communication between medical workers, administrative staff, patients and family involved in the treatment process and updating patient records as needed.Identifying potential areas where support can be provided related to their care needs and establish goals and provide coaching or education to improve a Member's ability to self-manage their health conditions and engage in their own preventative health care.4. Advocacy and Empowerment
Advocate on behalf of patients to ensure their engagement is received in healthcare and social services systemsEmpower patients to take control of their health by building their confidence and knowledgeHelp patients resolve issues such as housing instability, food insecurity, or insurance coverage challengesHelping a Member enroll or maintain enrollment in government or other assistance programs that are related to improving their healthConnecting Members to medical translation / interpretation or transportation and other services to address health-related social needsCollaborate and work with social services, child protection, community health programs, drug and alcohol services and other charitable organizations to access services and supports to get the best results for each client5. Community Resource ConnectionConnect patients to community-based resources, such as housing assistance, food banks, mental health services, and substance use treatment programsMaintain up-to-date knowledge of local services and assist patients in navigating these resources6. Cultural Mediation
Serve as a cultural mediator, bridging gaps between patient and providers by helping both parties understand cultural perspectives and language needsPromote trust and communication between patients and healthcare teams7. Ongoing support and Monitoring
Regularly check in with patients to monitor progress, address barriers to care, and provide ongoing encouragementReport back to the care team on the patient's status challenges and successesSkills and Qualifications :
Strong knowledge of the community and its resourcesAbility to build trust and communicate effectively with diverse populationsLived experience or shared background with the community being served is preferredSkills in advocacy problem-solving, and cultural competenceA passion for helping people and providing careExcellent interpersonal skillsEnthusiasm and kindnessEducation
High School Graduate or equivalencyCommunity Health Worker certification preferred but NOT requiredHave a minimum of 1 year of experience working in the health care or related field, preferably with some direct patient care coordination experiences.Personal life experiences assisting with accessing local or state resources or advocating for othersSalary Range : $40,000 - $47,000
Salary : $40,000 - $47,000
