What are the responsibilities and job description for the Emergency Department Director position at The Staff Pad?
Job Summary:
The Staff Pad seeks a seasoned healthcare professional to fill the role of Emergency Room Manager. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our emergency department, ensuring high-quality patient care, and driving continuous improvement initiatives.
Key Responsibilities:
- Operational Excellence:
- Supervise and coordinate the activities of ER staff, including nurses, technicians, and support personnel.
- Develop and implement policies, procedures, and workflows to enhance patient care and operational efficiency.
- Patient Care Focus:
- Ensure safe, high-quality, patient-centered care.
- Monitor patient flow, triage processes, and adherence to clinical protocols.
- Address escalated patient or family concerns in a timely and professional manner.
- Staff Development and Leadership:
- Recruit, train, and retain qualified ER staff.
- Provide mentorship, performance evaluations, and opportunities for professional growth.
- Schedule staff to ensure adequate coverage and manage workloads effectively.
- Quality Improvement and Compliance:
- Ensure compliance with all relevant healthcare regulations.
- Lead quality improvement initiatives, including monitoring KPIs such as wait times, patient satisfaction, and outcomes.
- Collaboration and Communication:
- Foster effective communication among multidisciplinary teams.
- Liaise with hospital leadership to align ER goals with organizational objectives.
- Collaborate with other departments to ensure seamless patient transfers and continuity of care.
