What are the responsibilities and job description for the IT Field Service Tech position at The Staff Pad?
Job Description
Job Description
The Staff Pad has partnered with a growing technology organization in Oklahoma City, Oklahoma that is seeking a Systems Service Technician who will provide customer service by maintaining, servicing and repairing office equipment at customer locations within their assigned territory. This position will report to the appropriate Field Service Manager for the assigned location.
Primary Responsibilities :
- Responsible for on-site repair and maintenance of copier / fax / scanner equipment
- Refurbish used equipment, which includes cleaning and repairing
- Minimal setup and installation at the customer's location
- Troubleshoot non-printing issues
- Provide outstanding support by meeting customer's needs in a courteous and timely manner
- On-site maintenance and repair of copier and multi-functional products in an efficient and cost-effective manner
- Maintain and expand current technical knowledge by attending training classes and meetings
- Maintain proper parts inventory in vehicle
- Use diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures
- In shop repair and maintenance of internal equipment
- In shop setup and installation for equipment and accessories
- This job has no supervisory responsibilities.
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience :
Computer Skills :
Certificates, Licenses, Registrations :
Other Skills and Abilities :
Physical Requirements :
Benefits
