What are the responsibilities and job description for the Operations Specialist - MSP Industry position at The Staff Pad?
Job Description
The Staff Pad is looking for a detail-oriented Operations / Quality Assurance Specialist in Chickasha, Oklahoma to review internal processes, identify opportunities for improvement, and collaborate to build solutions. This is an excellent opportunity for a positive individual seeking a role in a successful, values-based company with a healthy work culture. This candidate will study processes that directly affect the experience of clients. Besides previous experience with quality systems, the successful candidate will also bring a strong business mind, demonstrate the ability to build trust, exhibit curiosity, possess basic analytic skills, and be an excellent communicator. The ideal candidate has industry as well as project management experience and understands ISO standards. Working from our Chickasha office, the Operations Specialist will be a valued member of our Operations team.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in following are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills
Microsoft Outlook, Word, Excel, PowerPoint, Power Bi and Teams proficiency required
Education
Associates degree or above required
Bachelor's degree in applicable field preferred
Master's degree in applicable field highly preferred
Experience
Business experience required
Quality systems experience required
Data analysis experience required
Industry experience preferred
LEAN Six Sigma - Minimum - Green Belt
Project management experience preferred
ISO experience highly preferred
Certificates, Licenses, and Registrations
Driver's license and insurance required
Certifications for quality assurance preferred
Certifications for soft skills preferred
Requirements
Primary Responsibilities
- Review assigned processes for quality issues (e.g., safety, conformity, client experience, automation, and efficiency)
- Collect and analyze data as needed
- Document findings
- Report on successes as well as opportunities for improvement
- Collaborate organization wide as needed to design and implement improved processes
