What are the responsibilities and job description for the IT Analyst (Entry Level) position at The Staffing Exchange?

IT Analyst

Responsibilities

Maintains, installs, upgrades and supports company servers and computer systems.

Operates network systems as required. Ensures servers are backed up and server data is secure from unauthorized access.

Responsible for overall computer security administration and upkeep of firewalls and intrusion detection systems.

Performs light programming as required.

Provide leadership and expertise in administering and supporting the Manufacturing Execution System (MES) and FactoryTalk View SE to ensure efficient control of production lines.

Shipping Software (DacQuest) Support Ford Broadcast Software (Versona) Administration

Network Infrastructure Administration Server Administration

Helpdesk Support and End-User Device Management Active Directory and Compliance Operational Leadership and Cross-Departmental Collaboration Project Management Mentorship and Knowledge Sharing

This IT Analyst position involves a broad range of responsibilities focused on supporting and ensuring the smooth operation of the company's technology infrastructure. Here’s a breakdown of the main duties mentioned :

1. Server & Computer Systems Management

Maintains, installs, upgrades, and supports servers : You’ll be responsible for ensuring that the company’s servers and computer systems are operational, up-to-date, and functioning efficiently.
Operates network systems as required : This could involve setting up, monitoring, and troubleshooting network connections and configurations.
Backup and data security : Ensuring that company data on servers is securely backed up regularly and that unauthorized access is prevented.

2. Security Administration

Overall computer security administration : You'll oversee the company’s cybersecurity measures, ensuring systems are protected from threats.

Firewall and intrusion detection system upkeep : Responsible for maintaining the security infrastructure like firewalls and systems that detect potential intrusions.

3. Programming

Light programming : You may be required to perform coding or scripting tasks to automate or enhance system functions, though these tasks would likely be less frequent and not the primary part of the role.

4. MES & FactoryTalk View SE Support

Administering Manufacturing Execution System (MES) : Leading the management and support of MES software, which is used to monitor and control the manufacturing process. Ensuring its smooth operation will help with controlling production lines.

FactoryTalk View SE : This is a software suite used to manage manufacturing systems. You’ll need expertise in it to ensure effective control and visibility of production operations.

5. Software and System Administration

Shipping Software (DacQuest) Support : Ensuring the shipping software used by the company is running well and troubleshooting any issues.

Ford Broadcast Software (Versona) Administration : Managing and supporting the software (likely related to Ford’s operations) to ensure its continuous performance.

6. Network Infrastructure Administration

Overseeing the management of the company’s network infrastructure, ensuring that network components are functioning optimally.

7. Helpdesk Support & End-User Device Management

Helpdesk Support : Providing assistance to employees or users facing technical issues with their systems, applications, or devices.

End-User Device Management : Ensuring that user devices (computers, phones, etc.) are well-maintained, secured, and appropriately configured.

8. Active Directory & Compliance

Active Directory Management : Handling user accounts, permissions, and authentication within the company’s directory service.

Compliance : Ensuring that all systems and processes are compliant with company policies and possibly regulatory requirements related to IT.

9. Operational Leadership & Collaboration

Operational Leadership : Taking a leadership role in IT operations, which could involve overseeing daily tasks or strategic planning.

Cross-Departmental Collaboration : Working closely with other departments to address IT needs, support initiatives, and ensure smooth communication.

10. Project Management

Managing IT projects such as system upgrades, deployments, or new initiatives. This includes planning, execution, and reporting.

11. Mentorship & Knowledge Sharing

Sharing expertise with team members or junior staff, helping them to grow and resolve technical issues by providing guidance or training.

Overall, this role would require someone with a strong technical background who is also capable of providing leadership, supporting a wide variety of systems, and collaborating with other departments to ensure smooth business operations.

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IT Analyst (Entry Level)

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