What are the responsibilities and job description for the Senior Systems Analyst position at The Standard?
A company is looking for a Sr. Systems Analyst - ServiceNow to join their IT Service Management Office.Key ResponsibilitiesPartner with business stakeholders to maintain a strategic roadmap and execute projects and enhancementsCollect requirements and guide the business in designing quality, scalable solutionsCollaborate with process owners on functional tasks, including requirements gathering and continuous improvement of applicationsRequired QualificationsHigh School Diploma or GED required; Bachelor's degree and ITIL V3 / V4 Certifications preferred8 years of experience with SaaS business systems, including at least 5 years of ServiceNow experienceStrong knowledge of IT Service Management and ITIL best practicesExperience with SDLC methodologies like Agile, Kanban, and ScrumServiceNow Systems Administration Certification preferred