Community Property Manager

*Position Summary

This position will be the lead of the community management team, with emphasis on the interaction with the residents and daily management of our all-age manufactured home community in San Marcos. The property is 76 spaces plus one commercial unit, and features a laundry facility, guest parking, and optional paid reserved parking. Onsite living is required for this position and housing is provided and part of the compensation package.

*Company overview

Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide Value in Housing and Integrity in Service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

*Company Core Values

• Transparency
• Accountability
• Integrity
• Teamwork
• Excellence

*Position Performance Objectives

• Rent collection and posting to Rent Manager and banking via check scanner.
• Perform regular inspections, investigate and resolve tenant complaints.
• Conduct move-in and move-out inspections for park owned home rentals.
• Prepare and maintain reports of planned move-in/move-out's and vacancies.
• Collect and schedule repairs for park owned homes tenant maintenance request forms.
• Oversight of in-house annual park maintenance schedule.
• Create punch list for park owned homes rehabs.
• Schedule/show vacant units to prospective tenants.
• Prepare 14-day notices.
• Prepare Rule Violation notices.
• Prepare Resale Inspection notices.
• Review Home Improvement Project applications.
• Contract for maintenance services and provide oversight of vendors.
• Schedule and supervise repairs in common area building and landscape.
• Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies.
• Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders.
• Accept Applications for Residency, participate in processing of applications, conduct lease signings.
• Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials.

*Key Competencies

• Live on site in company-provided housing (mandatory).
• Possess Mobile Home Park, Apartment or Condominium Association Management experience.
• Keep up to date on the California Mobilehome Residency Law and Title 25.
• Deal tactfully with personnel, residents, family members, visitors, and the general public.
• Speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.
• Possess good judgment, including common sense, be able to prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction.
• Be computer literate in Rent Manager or Yardi, MS Office programs, Adobe Acrobat, etc.

*Physical Requirements

• Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day.
• Has the ability to walk the community for extended periods of time.
• Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience Requirements

• Bilingual (English/Spanish speaking) preferred
• AA degree preferred
• 3 years of property management experience
• WMA MCM certificate preferred
• ARM Certificate preferred

*What we offer

• Medical, Dental, Vision Insurance
• 401(k) with company match
• Vacation Accrual, accrual begins immediately
• Paid holidays

Compensation: $18-$22 per hour, plus housing and benefits

Location: San Marcos, CA 92078

If this position caught your eye, apply online now.

We are an equal opportunity employer.