Financial Navigator (remote)

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START’s mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population – leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many – by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.

START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – the most effective cancer drug in medical history.

The Financial Navigator plays a critical role in assisting patients with overcoming financial barriers to clinical trial enrollment. This position is responsible for identifying and securing funding resources, including grants, local support systems, and disease-specific financial assistance. The Financial Navigator works closely with partner practices to ensure insurance coverage and confirm alignment between clinical trial needs and financial resources. This role will track financial trends, provide recommendations to leadership, and collaborate with the finance team to maintain an aligned financial framework for trial participation.

This is a remote role. The hourly rate for this role is $19.23/hour to $24.00/hour. However, hour rate may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience.

Essential Responsibilities

• Financial Support for Patients: Assist patients in identifying and securing financial resources for clinical trial participation, including grants, local support systems, and disease-specific financial assistance programs.
• Grant and Financial Resource Navigation: Research and explore available financial resources, ensuring patients are informed and empowered to access funding that supports their clinical trial enrollment.
• Single-Case Agreements: Work with partner practices, insurance companies, and other stakeholders to establish single-case agreements to cover treatment costs for patients involved in clinical trials.
• Collaboration with the Director of Clinical Budgets: Partner with the Director of Clinical Budgets to ensure financial alignment between clinical trial requirements and available funding sources.
• Financial Trend Monitoring & Reporting: Track and analyze financial trends, compile data, and present actionable insights to leadership regarding financial barriers, resource availability, and funding trends.
• Documentation and Compliance: Maintain accurate records of patient financial assistance applications, approvals, and utilized resources, ensuring compliance with organizational standards and industry regulations.
• Process Improvement & Team Collaboration: Identify opportunities to streamline financial navigation processes, improve patient support, and work closely with Intake Specialists and the RN Supervisor to ensure smooth financial screening for clinical trials.
  
  

Required Education and Experience:

• Bachelor's degree in healthcare, finance, or a related field.
• Minimum of 2 years of experience in a healthcare setting, with a focus on financial navigation, patient financial assistance, or clinical trial coordination.
• Experience working with insurance companies, grant funding, and financial assistance programs.
• Strong knowledge of clinical trial processes, particularly in oncology or other disease-specific trials.
• Proficiency with Electronic Medical Records (EMR) systems, financial tracking tools, and grant management platforms.
• Excellent communication, organizational, and problem-solving skills, with the ability to manage multiple tasks simultaneously.
  
  

Preferred Education and Experience:

• Experience in oncology or clinical trial financial navigation.
• Familiarity with single-case agreements, insurance contract negotiation, and reimbursement policies.
• Prior experience working with the Director of Clinical Budgets or similar roles in managing financial coordination for clinical trials.
• Experience with trend analysis, reporting, and creating recommendations for process improvement.
  
  

Physical & Travel Requirements:

• Limited travel may be required for outreach, program events, or training sessions.
• Ability to work in a fast-paced environment while managing detailed financial data and maintaining accuracy.
  
  

More about The START Center for Cancer Research

Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.