COMPUTER NETWORK ARCHITECT IV

Requisition No: 848839

Agency: Department of Revenue

Working Title: COMPUTER NETWORK ARCHITECT IV - 73000004

Pay Plan: Career Service

Position Number: 73000004

Salary: $53,201.52 - $58,801.68 / Annually

Posting Closing Date: 03/26/2025

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Florida Department of Revenue

Information Services Program

Computer Network Architect IV

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This advanced-level position involves independently handling complex assignments with limited supervision, where errors can significantly impact productivity. Employees apply a logical understanding of business practices to analyze and resolve specialized problems, requiring skills in data interpretation and equipment usage for sound conclusions. Key responsibilities include installing, configuring, and supporting DOR’s LAN, WAN, VoIP, and Internet systems, as well as maintaining network hardware and software to ensure availability. Incumbents conduct research and development in distributed processing technologies, coordinate with ISP management for hardware and service acquisitions, and ensure that equipment aligns with the distributed processing plan. They interface with state agencies to ensure compatibility with objectives and security requirements, document team standards and procedures, and implement operational plans while reporting on work statuses. Additionally, they serve as IP network administrators, overseeing the configuration and maintenance of network systems, including IPSEC/VPN connectivity and other network platforms like Firewalls and Proxies, and are responsible for troubleshooting and resolving related issues.

MINIMUM REQUIREMENTS:

• Three or more years' experience of first contact/help desk/level 1 customer service.
• Experience conducting research into enterprise networking issues and products.
• Experience with enterprise-level LAN, WAN and WLAN engineering, design and implementation.
• Experience engineering firewalls, reverse proxies, routers, hubs, switches and access points.
• Experience with network capacity planning, network security principles and general network management best practices.

PREFERENCES:

• Experience with Azure (Commercial/Government)
• Experience with PBX, voicemail, interactive voice services, call management systems and telecommunication accounting systems
• Experience creating and maintaining thorough technical documentation
• Checkpoint firewall experience
• F5 experience
• Always on VPN experience
• Cisco WLAN experience
• Infoblox experience

SPECIAL NOTES:

• Emergency and Disaster-Related Duty: This position has been designated as a “mission essential” position pursuant to the Department of Revenue’s Continuity of Operations Plan. The incumbent is required to be available to perform emergency or disaster-related duties due to an emergency or disaster impacting or threatening to impact the Department which may require the incumbent to work additional hours over and above the regular work schedule. Emergency or disaster-related duty may include performing or supporting the Department’s mission essential functions, primary business functions or other activities related to emergency or disaster events or incidents.
• Will provide after hour support on nights and weekends as required.
• Anticipated salary of $54,543.14
• Position located in Tallahassee, Florida.

SALARY: $53,201.52 - $58,801.68.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Sangeetha Mohan Doss, (850) 717-6807, Sangeetha.mohandoss@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.