OFFICE AUTOMATION SPECIALIST II

Requisition No: 847568

Agency: Environmental Protection

Working Title: OFFICE AUTOMATION SPECIALIST II - 37010371

Pay Plan: Career Service

Position Number: 37010371

Salary: Annual Salary: $33,760.00 - $38,400.00 (Commensurate with experience)

Posting Closing Date: 03/12/2025

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OFFICE AUTOMATION SPECIALIST II - 37010371

State of Florida

Department of Environmental Protection

Division of Waste Management

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy.

The Work You Will Do:

This position reports to the Business Support Program Administrator in the Division of Waste Management. Incumbent will be responsible for reviewing, editing and publishing all web updates to the Division's webpage. Incumbent will also provide first-level contact and problem resolution technical assistance regarding software, hardware, communications, network printers and servers for all users in the Division.

The Difference You Will Make:

The Florida Department of Environmental Protection protects, conserves, and manages the state's natural resources and enforces its environmental laws. Each position works together as a whole to advance Florida's position as a world leader in protecting natural resources while growing the state's economy.

How You Will Grow:

DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee, Florida’s Capitol City, lined with rolling hills, oak trees, and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay: Annual Salary: $33,760.00 - $38,400.00 (Commensurate with experience)

Your Specific Responsibilities:

• This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to Waste Operation tickets. The incumbent serves as the Division’s web administrator. The employee is expected to identify and meet the needs of customers in order to provide excellent customer service.

• Employee should be helpful, cooperative, polite, respectful, and concerned at all times in the interactions with customers when representing the Department or the state.

• Develop and maintain the Division’s web Content Management system environments using the Drupal platform.

• Development includes both front-end and back-end coding and troubleshooting.

• Develop and communicate Web site usage and security policies and standards to all users.

• Design, configure, and administer web architectures. Oversee and execute web development projects, including intranets and extranets.

• Ensure proper change control and testing using development, multi-development, test/beta, and production environments.

• Diagnoses and troubleshoot problems with existing Web applications and sites. Ensure security of all Webs sites and related applications.

• Develop, implement, and adhere to regular Web site maintenance policies and procedures. Provide recommendations and guidance related to compliance and accessibility according to Section 508 of the Rehabilitation Act of 1973 and Web Content Accessibility Guidelines (WCAG) 2.1.

• Write code for customer templates, modules, web applications, and third-party integrations using PHP, TWIG, JavaScript, HTML5, CSS3, and other languages. Assist the Environmental Administrator with the development of Qlik reports and running ad hoc queries using SQL.

• Review, edit and publish all web updates to Division’s webpage. Writes XHTML Coding for Web pages. Uses Adobe PhotoShop and Acrobat for graphical elements on the Web.

• Maintain the Division’s security groups and network drives.

• Is the Division Administrator for Division’s SharePoint site, shared mailboxes.

• Use Alchemer/Gitzmo to create Survey’s, Quizzes, and Polls.

• Responsible for training staff on 508 compliances; make sure published documents are 508 compliant.

• Develops modifications to database forms, functions, reports and user guidelines.

• Develops and coordinates reporting information made available to the public and to Division staff.

• Performs other duties and tasks as required.

Required Knowledge, Skills, and Abilities:

• In-depth knowledge of web technologies, protocols and tools.
• Strong understanding of Internet programming languages, including HTML5, CSS3, JavaScript, jQuery, PHP, and TWIG.
• Proven experience administering Content Management System (CMS)-based websites in platforms such as Drupal, Joomla, or WordPress.
• Ability to analyze, design, develop, code, and implement web development solutions.
• Knowledge of site analytics tools, cashing, and logging to optimize site performance and monitor traffic patterns.
• Experience working the RESTful APIs, JSON, and web services for integrating third-party applications with Drupal.
• Knowledge of principles and managing MySQL databases to support efficient content storage, retrieval, and performance tuning for Drupal sites.
• Excellent written and oral communication skills
• Excellent interpersonal skills.
• Ability to conduct research into emerging Internet technologies and programming languages.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Very strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of 508 compliance.

Required Qualifications:

• A bachelor’s degree from accredited College or University; or any combination of post-secondary education or verifiable related experience, as described above, for a total of four years.

Other Job-Related Requirements for this position:

• Valid driver’s license.

POSITION OF SPECIAL TRUST REQUIREMENT: This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

Contact Information:

Mayra Folsom, Program Administrator

Business Support Program

Email: Mayra.Folsom@FloridaDEP.gov

Phone Number: 850-245-8696

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.