OPS COMPUTER OPERATOR II

Requisition No: 849875

Agency: Environmental Protection

Working Title: OPS COMPUTER OPERATOR II - 37911033

Pay Plan: Temp

Position Number: 37911033

Salary: $20.00 hourly

Posting Closing Date: 04/15/2025

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OPS Computer Operator II

State of Florida

Department of Environmental Protection

Division of State Lands

Open Competitive

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem.

The Work You Will Do:

The Division of State Lands, as Florida’s lead agency for environmental management and stewardship, serves as staff to the Board of Trustees of the Internal Improvement Trust Fund (Governor and Cabinet). As such, the division’s role goes far beyond just acquiring lands for protection. It provides oversight for the management of activities on more than 12 million acres of public lands including lakes, rivers and islands. These public lands help ensure all Florida’s residents and visitors can truly appreciate the state’s unique landscapes.

The Difference You Will Make:

State-Owned Lands Inventory (SOLI) has three primary responsibilities:

• GIS mapping production services to the Governor and Cabinet for the Board of Trustees Land Document System (BTLDS), which functions as Florida’s title provider to the Board of Trustees. SOLI has mapped 229,819 parcels described in 100,866 documents archived in BTLDS. These parcels form the basis of the FL-SOLARIS State Lands Inventory.

• Responsible for the development and operation of the legislatively mandated Florida State Owned Lands and Records Information System (FL-SOLARIS). This system serves as the State’s repository of state-owned lands and facilities inventory data and has become a valuable resource for the effective management of over 20,000 facilities records of more than 21,000 facilities and over 53,000 land records of more than 71,000 state-owned land parcel records for state agencies, legislators, Cabinet offices and the public.

• Responsible for the development and management of the legislatively mandated enterprise systems such as the Land Management Plan module (LMP), Conservation Land Easement and Recreation (CLEAR), Submerged and Uplands Revenue Systems (SUPRS), the Acquisition Process Information System (APIS) and the Board of Trustees Land Document System (BTLDS). SOLI is challenged to keep all systems up and running while staying abreast of new technologies.

How You Will Grow:

DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee - Tallahassee, Florida’s Capital City, lined with rolling hills, oak trees, and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

OPS/Seasonal/Part Time Benefits Language:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*). For more details consult with People First at 877-562-7287 or go to: https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
• Participation in the Florida Deferred Compensation Plan (457b). For additional details and online enrollment visit MyFloridaDeferredComp.com
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan). (For more information, please click Social Security Alternative Plan (aigrs.com) and read OPS Social Security Alternative Plan;
• Flexible Spending Accounts;

For more benefits information, visit www.mybenefits.myflorida.com.

• Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Pay:

$20.00 per hour.

Contact Information:

travis.mitchell@floridadep.gov

Your Specific Responsibilities:

Note: This is for a 40-hour per week OPS position.

• Provide first-level technical support to users, resolving hardware, software, and network-related issues.
• Install, update, and manage software applications to ensure systems are up-to-date and function effectively.
• Maintain, troubleshoot, and ensure the proper operation of IT equipment.
• Offer clear, concise instructions to end-users and colleagues, ensuring effective communication of technical solutions.
• Maintain a professional, helpful, and friendly attitude while working with internal teams and customers.
• Provide support in a timely manner, prioritizing tasks based on urgency and impact.

Required Knowledge, Skills, and Abilities:

Knowledge:

• Basic understanding of computer hardware and software, including familiarity with Windows operating systems.
• Familiarity with common software applications (e.g., Microsoft Office Suite, etc.)
• General knowledge of networking concepts and troubleshooting.
• Understanding of IT equipment maintenance and installation procedures.

Skills:

• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Strong problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Attention to detail, ensuring accuracy in troubleshooting and providing solutions.
• Proficiency in installing, updating, and managing software applications.
• Ability to provide effective technical support and guidance to users in a professional and approachable manner.
• Time management skills to prioritize and resolve multiple tasks efficiently.

Abilities:

• Ability to work independently, taking initiative and managing tasks.
• Ability to collaborate effectively in a team environment, contributing to shared goals.
• Strong customer service orientation, maintaining a professional and helpful attitude in all interactions.
• Ability to adapt to a fast-paced, dynamic work environment while maintaining high standards of service and support.
• Capacity to quickly learn and adapt to new technologies and tools.

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.