OPS HEALTH SERVICES REPRESENTATIVE

Requisition No: 849180

Agency: Department of Health

Working Title: OPS HEALTH SERVICES REPRESENTATIVE - 64964578

Pay Plan: Temp

Position Number: 64964578

Salary: $18 to $19/hour

Posting Closing Date: 03/27/2025

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

Working under the direct supervision of the ASSISTANT COMM HEALTH NURSING DIRECTOR, the incumbent will perform clinical support functions for the family planning, sexually transmitted disease (STD) and specialty care programs. This position performs direct care, phlebotomy, general laboratory duties, computer data entry, and assist the RN with medical case management. The position is expected to have excellent customer service skills in working with a wide variety of diverse clients. This position may work in any one of the four clinic settings.

General clinic duties

Responsibilities include but are not limited to: Measuring height and weight, obtaining vital signs; testing visual and auditory acuity using eye charts and audiometer, Observation of clients taking prescribed oral medications: providing clear and accurate client information and documentation. Assisting providers with medical exams, client follow-up including, but not limited to, responding to telephone messages, making calls to clients, obtaining laboratory and test results. Cleaning and stocking of exam rooms, inventory of medical supplies, instrument and equipment cleaning, disinfection and autoclaving of instruments as needed.

Perform chart preparations in advance of patient clinic appointments, including obtaining appropriate blood work, radiological results, and referral reports for appointments.

Assist with medical records requests - Electronic Fax receiving and sending, scanning, etc.

Laboratory

Performs venipuncture, collect, package and ship specimen, perform point of care testing. Perform quality control testing and operate a variety of standard laboratory analysers and equipment.

Miscellaneous duties

Subject to emergency duty in the event of a natural disaster

Completion of all mandatory or assigned trainings within the required time frame.

Required Knowledge, Skills, and Abilities:

Ability to establish and maintain effective working relationships with others

Ability to plan, organize and coordiante work activities

Ability to operate commonly used office and medical equipment such as computers, printers, fax machines, vital signs monitors, autoclave and lab analyzers and centrifuge

Qualifications:

Minimum -

Must have ability to establish and maintain effective working relationships with others

Must have ability to plan, organize and coordiante work activities

Must have ability to operate commonly used office and medical equipment such as computers, printers, fax machines, vital signs monitors, autoclave and lab analyzers and centrifuge

Must have 1 year or more experience working in a clinic or community setting

Preferred -

Ability to operate commonly used office and lab equipment such as computers, printers, fax machines, vital signs monitors, autoclave and lab analyzers and centrifuge

Ability to establish and maintain effective working relationships with others

Ability to learn and perform phlebotomy and collect ordered samples and tests

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health - 1845 HOLSONBACK DR. DAYTONA BEACH, FL 32117

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.