OPS REGULATORY SPECIALIST II

Requisition No: 848891

Agency: Business and Professional Regulations

Working Title: OPS REGULATORY SPECIALIST II - 79900861

Pay Plan: Temp

Position Number: 79900861

Salary: $15 - $19 per hour

Posting Closing Date: 03/27/2025

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DIVISION OF CERTIFIED PUBLIC ACCOUNTING

OPS Regulatory Specialist II

Position # 79900861

Hiring Salary: $15.00 - $19.00 per hour

**OPEN COMPETITIVE**

***Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***

The Work You Will Do:

The incumbent in this position is responsible for processing applications for individuals and firms to determine eligibility for licensure, serving as a Tier-N for the exam and licensure team and serve as a committee liaison.

Your Specific Responsibilities:

• Reviews the more complex applications for licensure to determine eligibility for registration, certification, or licensure; independently evaluate qualifications and licensure criteria in accordance with laws and rules. Reviews complex background information to determine eligibility for licensure. Independently analyzes applications for Certified Public Accounting licensure and examination requirements to include detailed review of all applications within 90 days to determine eligibility for examination and licensure. Research course content to determine acceptability and appropriate category for course eligibility.
• Review curriculum, transcripts, degrees and other educational materials of applicants receiving education and training in foreign countries in order to determine applicant's eligibility for certification and licensure, and the continuation of practice in the respective profession. After complex review, apply rules to determine approval of applications. Processes applications for board review and final action at regularly scheduled board meetings.
• Composes and authorizes preparation of correspondence regarding licensure and regulation of professionals, provides application status updates, provides guidance to applicants seeking cure of application deficiencies, including processing requests for petitions, and responds to general public inquiries regarding examination and licensure requirements; includes communicating both verbally and in writing. Responds to complaints and inquiries to the public, potential licensees and licensees, and provides information. Provides applicants personal guidance regarding certification and licensure, and other regulatory functions.
• Serves as Tier-N resource to resolve inquiries from applicants, internal department staff and external inquiries, to include providing Certified Public Accounting updates on statute and rule changes. Review and make recommendation for improvements in procedures. Utilizes email, telephone, written correspondence, database and the website to communicate up to date and accurate information regarding Certified Public Accounting.
• Coordinates and attends Certified Public Accounting committee meetings to include reviewing applications, collecting and organizing materials for agenda, and preparing agenda for meeting. Provides meeting materials to members and interested parties in accordance with division policy and procedures, provides committee with follow-up information to include researching committee members inquires or education institutions, course content, service providers, and statistical data. Post meeting notice in the Florida Administrative Register in accordance with established procedures. Prepares meeting minutes for chairperson's signature and ensure signed minutes are placed on agenda for ratification by the Board of Accountancy at the regularly scheduled board meeting.
• Utilizes department software to maintain application processing. Retrieve CPA exam scores from national database and update licensing system as required, code application updates according to department guidelines for tracking purposes, scan supplemental information to imaging system on a daily basis, update contact history on all customer interactions.

Knowledge, Skills, and Abilities:

• Ability to read and understand college transcripts.
• Ability to use Microsoft Office programs like Excel, Word, and PowerPoint.
• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and facilities, and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate and deal with people effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Requirements:

• A high school diploma or higher.
• One year of working in a computer-based environment.
• One year of customer service experience in a telephonic or electronic environment.

Preferred:

• Preference may be given to applicants who have an associate degree or higher from an accredited college or university with a concentration in business administration, accounting, finance, economics, information systems, management, or marketing.
• Applicants who have two years of professional or nonprofessional experience in academic advising, college admission and enrollment, college registration, curriculum design, or a related field.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.