What are the responsibilities and job description for the Business Analyst II position at The State of Kansas?
Agency Information: Kansas Department of Labor
The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas.
At KDOL, our employees are our most valuable resource. We encourage our employees to grow and advance by participating in job shadowing/training opportunities within KDOL. We value work-life balance and offer flexible schedules and telework opportunities.
As a quickly growing agency, we are always looking for passionate, talented and creative people to join our team. If you’re looking for a challenge that will lead you to the next level of your career, you’ve found the right place. Come grow with us!
Learn more @ dol.ks.gov
About the Position
- Who can apply: External
- Classified/Unclassified Service: Unclassified
- FLSA Status: Non-Exempt
- Full-Time/Part-Time: Full-Time
- Work Schedule: Monday – Friday
- Eligible to Receive Benefits: Yes
- Veteran and/or Disability Preference Eligible: Yes. See below for description.
- Office Location: Hybrid. Works with Business Teams at multiple Topeka locations.
- Application Due: Open until filled
- Compensation: $70,000 / year, depending on skills, education and experience of the selected applicant.
Employment Benefits
- First day of employment coverage under the State’s comprehensive medical and prescription drug coverage and dental plan.
- Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.
- Retirement and deferred compensation programs
- Sick & Vacation leave
- Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
- Paid State Holidays (designated by the Governor annually)
- Employee discounts with the STAR Program
- We celebrate employee appreciation and host socializing events
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities: Business Analyst II
The Business Analyst II is responsible for establishing a standardized and user-friendly process for capturing and documenting business and technical requirements. The BA will be responsible for designing a testing strategy that ensures all solutions meet business and technical requirements. They will also be responsible for building and strengthening collaboration with business units to effectively represent their needs and priorities.
Key Responsibilities:
Requirements Gathering:
- The BA will create templates that clearly define business needs, functional specifications, and system requirements. They will also ensure alignment with industry best practices and organizational standards and provide training and/or guidance for consistent adoption across projects.
- Collaborate with the Project Management team to Identify and manage project dependencies and ensure requirement alignment.
- Coordinate and manage resources, including team members, and external vendors.
Testing Support:
- Collaborate with our Testing Manager to define a testing management process that includes testing to scope, as well as defining multiple types of testing (unit, user acceptance testing (UAT), end to end testing, and regression testing).
- They will be responsible to develop testing methodology using Zephyr Scale in JIRA to create reusable testing templates and guidelines to streamline the testing process and will facilitate testing, defect and issue tracking while ensuring alignment with project timelines.
Business Liaison / Support:
- Work with business units to understand their roles, responsibilities, and challenges.
- Act as a bridge between technical and business teams to enhance communication and trust.
- Help to document each unit’s operations and processes to ensure tailored support during projects.
Regulatory Compliance/Governance:
- Establish and ensure processes and procedures adhere to organization and regulatory standards.
- Process Development and Improvement:
- Partner with PMO Office and Testing Manager to establish requirements and testing best practices.
- Identify opportunities to improve requirements gathering and testing initiatives.
JIRA Administration:
- Design, configure, and manage JIRA projects, workflows, and permissions to support team and project needs.
- Build and customize JIRA dashboards, workflows and reports to provide actionable insights for stakeholders.
- Implement and manage JIRA automation rules to streamline project management and testing workflows.
- Partner with the PMO to standardize and document JIRA processes and create training materials for the agency.
- Bachelor of Business Administration is preferred. Equivalent IT experience may also be acceptable.
- 3-5 years of Business Analysis experience in an IT environment is required.
Preferred Qualifications:
- Knowledge of test automation frameworks and tools.
- Proficiency in API testing or other advanced testing techniques.
Skills and Competencies:
- Proven experience as a Business Analyst with a strong focus on eliciting requirements from Business Units and IT Staff.
- Data research and analysis.
- Hands-on expertise in creating and managing JIRA projects, workflows, and dashboards.
- Experience with Zephyr for JIRA, including integration with automated testing tools.
- Solid understanding of software testing processes, methodologies, and defect management.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent written and verbal communication and collaboration skills to work effectively with technical and non-technical teams.
- Familiarity with Software Development Methodologies (Agile, Hybrid, and Waterfall).
Post-Offer, Pre-Employment Requirements:
- Pre-employment background screening
- State of Kansas Tax Clearance Certificate. The successful applicant (even non-residents) must obtain a valid Kansas Certificate of Tax Clearance by accessing the Kansas Department of Revenue's website within 10 days of the date the applicant has been offered the employment position. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. This is in accordance with Executive Order 2004-03. If you need assistance with the tax clearance, please contact (785) 296-3199. Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document.
Contact Information
Name: Pamela Hann
Email: KDOL.HumanResources@ks.gov
Mailing Address: 401 SW Topeka Blvd., Topeka, KS 66603
Job Application Process
- First Sign in or register as a New User.
- Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
- Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
- Start your draft job application, upload other required documents, and Submit when it is complete.
- Check your email and My Job Notifications for written communications from the Recruiter.
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
- Résumé
- DD FM 214 (if you are claiming Veteran’s Preference)
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”
Preference Eligibility:
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
2024 Senate Bill 333 creates an employment preference for qualified job applicants that have physical, cognitive and/or mental disabilities when applying for state jobs. The preference is available to individuals who are not currently working for the State of Kansas who apply for a State job, as well as to current State employees who apply for a different job or promotion.
Learn more about claiming Disability Preference
PLEASE NOTE: The documentation verifying a person’s eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS either by fax, email or post office mail as indicated:
These documents should be sent by fax to (785) 296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed or delivered in-person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Salary : $70,000
