IT Asset Mgmt Specialist II

Office of Information Technology Services (OITS)

IT Asset Management Specialist II

Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state’s generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team!

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position.

E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.

Office of Information Technology Services

About the Position:

• Who can apply: Anyone
• Classified/Unclassified Service: Unclassified
• Full/Part-time: Full Time
• Regular/Temporary: Regular
• Eligible to Receive Benefits: Yes
• Veterans’ Preference Eligible: Yes

Compensation:

• Annual Salary/Hourly Rate: $59,513 - $68,439 / Annual

Note: Salary can vary depending upon education, experience, or qualifications

Position Summary:

The IT Asset Management Specialist II will be in the Office of Information Technology Services (OITS) and be part of the Chief Experience Officer (CXO) team reporting directly to Deputy Chief Experience Officer. Responsible for administration of information technology assets (hardware and software) and technical service contracts; implementing and administering IT asset management systems; tracking IT asset life cycle and inventory; and maintaining supplier records, service level agreements, and software license information/updates. Additional responsibilities include developing enterprise-wide IT purchasing standards and procedures; receiving new equipment/software requests; verifying financial data (e.g., leased, depreciated, or expensed), and monitoring and reconciling changes in inventory.

Key Responsibilities:

• Administration of information technology assets (hardware and software) and technical service contracts
• Tracking IT asset life cycle and inventory
• Maintaining supplier records, service level agreements, and software license information and updates
• Developing enterprise-wide IT purchasing standards and procedures
• Receiving/Submitting new equipment/software requests
• Verifying financial data (e.g., leased, depreciated, or expensed), and monitoring and reconciling changes in inventory
• Obtains financing for hardware and/or software purchases
• Acquisition of local office IT technology and related software including multi-user computers and peripherals, personal computing (PC) devices and peripherals, audio/video equipment, and the local area network (LAN)
• Analyzing and evaluating technology products available in the marketplace for affordability, compatibility, expandability, and ease of use/support
• Assisting in the installation, tailoring, testing, documentation, and maintenance of asset management applications
• Analyze user requirements, procedures and problems to automate, improve existing asset management systems, add additional features and review computer system capabilities, and workflows
• Assist in finding alternative solutions for legacy applications
• Acts as subject matter export in asset management applications
• Respond to stakeholder questions and issues to ensure that stakeholder issues are being addressed. Ability to explain and resolve issues in a professional manner and in a way that the Business user can understand and comprehend. Take ownership of reported issues and update stakeholders until the issue has been resolved.
• Cultivate and maintain critical relationships with executives, end users, IT leadership and vendors
• Provide technical input and assistance with Projects.
• Maintain project timeframes, objectives and communications related to technical tasks assigned
• Create required documentation and reports for projects
• Evaluate and Improve performance: Use various metrics and indicators, to assess asset management and customer satisfaction and identify any gaps or weaknesses that need to be addressed.

Required Skills:

• Knowledge of ITSM and ITIL Foundation including incident management, system support, policy and procedure development, and problem management processes.
• Familiarity with inventory management systems, license management tools, or IT service management (ITSM) platforms such as ServiceNow
• Familiarity with tracking/renewing/creating software license agreements
• Familiarity with the acquisition and disposal of IT assets
• Familiarity with contract management
• Experience in training on operational procedures and troubleshooting techniques
• An understanding of team dynamics, including what factors make a team work well and what can go wrong. Team experiences essential - must work well in a team
• Must have experience with gathering and analyzing metrics to benchmark asset management and identify trends and issues
• Highly collaborative with great diplomacy, analytical and organizational skills
• Excellent written, oral, interpersonal, and presentation skills and the ability to effectively communicate with and work collaboratively with Agency technical teams as well as Agency leadership and business unit management
• Must possess critical thinking skills, using logic and reasoning to identify strengths and weaknesses and can seek alternative solutions, conclusions, and approaches to problems
• Able to communicate technical topics to a non-technical audience and vice-versa, through presentations, reports, facilitations, etc.

Minimum Qualifications:

Experience:

• 3 years working experience Asset Management

Familiarity with:

• Inventory management systems, license management tools, or IT service management (ITSM) platforms such as ServiceNow
• Tracking software license agreements
• Acquisition and disposal of IT assets
• IT concepts such as computer hardware, software, and networking technologies

Education:

• Associate degree in Business Administration, Information Technology Management, or a related field
• ITIL v4 Foundations required one year within employment
• A combination of education, training, and experience may be substituted when competency in the role is demonstrated.

Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment.

Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor).

Employment Benefits:

In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs
• This benefits package represents additional annual compensation.

Recruiter Contact Information:

• Name: Brenda Cripps
• Email: OITS_Recruitment@ks.gov
• Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612

Required documents for this application to be complete:

• On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed.
  • DD214 (if you are claiming Veteran’s Preference)
• Inside your Job Application upload these documents:
  • Resume (or choose existing if you have one)
  • Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents.”

Job Application Process:

• First Sign in or register as a New User
• Complete or update your contact information on the:
  • Careers> My Contact Information page
  • NOTE: This information is included on all your job applications
• Upload required documents listed above for the Careers> My Job Applications page
  • NOTE: This information is included on all your job applications
• Start your draft job application, upload other required documents, and submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions."

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

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How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference:

Disability Hiring Preference | Kansas Department of Administration (ks.gov)

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Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.