AMINISTRATIVE SECRETARY

The State of New Hampshire, Department of Labor, Hearings Bureau has a full-time vacancy for an Administrative Secretary.

Summary:

Performs high-level administrative and clerical support for the Department of Labor to include drafting correspondence, compiling reports, and managing telephone calls and written correspondence. Provides guidance and assistance to internal and external stakeholders and maintains electronic data bases.

YOUR EXPERIENCE COUNTS : Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education: Associate’s degree from a recognized college or two years of college with a major study in secretarial science, business administrator or computer science.

Experience: Two years’ experience in a secretarial position involving supervisory, office management or administrative support experience. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: None Required.

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

Provides administrative and clerical support to Department leadership by reviewing official letters, memos, reports and hearing decisions for completeness and accuracy, reviewing all arithmetic, and making corrections as needed. Ensures approval and signatures are provided by management and then issues correspondence via regular mail, email or fax.

Receives and screens telephone calls, providing answers to routine questions, and routing communication to other personnel as appropriate. Monitors the Hearings Bureau email inbox, directs correspondence to appropriate department, and files information received into filing system.

Provides duplication of request materials to Hearings Bureau Adjudicators and Hearings Parties. Identifies if request requires a release or qualifies as a right to know request and directs those requests appropriately.

Communicates with external stakeholders including attorneys, employers, carriers and claimants by providing answers to routine questions about processes and procedures. Serves as a resource for internal employees to provide information or direction on where knowledge can be acquired.

Updates and maintains multiple electronic data bases used to track details of ongoing cases including hearing meeting details, assignments, decision results, and other pertinent information. Compiles hearing information and provides reports for leadership.

Reviews, verifies, and processes information from the public to determine eligibility for agency services. Forwards eligible requests to appropriate unit within agency. Routes ineligible requests to correct contact to provide resolution.

Monitors office supply inventory and submits request for purchases to purchasing manager.

Manages conference room calendars and schedules meetings. Prepares meeting agendas and takes meeting notes during monthly Hearings Bureau meetings.

For further information please contact Mikayla McCarron, Supervisor at mikayla.m.mccarron@dol.nh.gov or 603-271-6291.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 13.85% of pay

Other Benefits:

* Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964