What are the responsibilities and job description for the Food Service Associate/Cashier position at The Station Burger Company?
At The Station Burger, our cashiers are the first point of contact for our customers, ensuring a welcoming and positive experience from the moment they walk in. As a cashier, you’ll be responsible for handling transactions accurately, assisting customers with their orders, and maintaining a clean and organized front-of-house area. Your role is essential in delivering exceptional service and creating memorable dining experiences.
Key Responsibilities:
- Customer Service:
- Greet every customer with a friendly attitude and a warm smile.
- Assist customers in placing their orders, answering questions about the menu, and providing recommendations when needed.
- Address customer concerns or special requests promptly and professionally.
- Order Accuracy:
- Ensure all orders are entered into the system correctly and communicate any modifications clearly to the kitchen staff.
- Confirm accuracy of orders before serving or packaging for takeout.
- Transaction Handling:
- Process cash, credit, and mobile payments accurately using the POS (Point of Sale) system.
- Handle money responsibly, ensuring all cash drawer balances are accurate at the beginning and end of each shift.
- Issue receipts and provide correct change efficiently.
- Cleanliness and Organization:
- Maintain a clean and organized front-of-house area, including the register, condiment station, and dining area.
- Follow cleaning schedules and ensure compliance with health and safety standards.
- Teamwork:
- Assist other team members during busy times by running food orders, refilling drinks, or cleaning tables.
- Communicate effectively with the kitchen team to ensure seamless service.
- Upselling and Promotions:
- Inform customers of daily specials, promotions, or loyalty programs.
- Suggest additional items to enhance the customer’s experience.
Requirements:
- Experience:
- Prior experience in a customer-facing role is preferred but not required.
- Willingness to learn and adapt to company procedures.
- Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail, especially in handling transactions and order accuracy.
- Ability to work efficiently in a fast-paced environment.
- Physical Demands:
- Ability to stand for extended periods.
- Ability to lift and carry up to 20 pounds, as needed.
Why Join Us?
At The Station Burger, we value our team and provide a supportive environment where you can grow your skills. As a cashier, you’ll have the opportunity to connect with customers, play a key role in our operations, and contribute to the success of our restaurant.
Job Type: Part-time
Pay: $9.00 - $13.50 per hour
Expected hours: 10 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Paducah, KY 42001: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $14