What are the responsibilities and job description for the Retail Customer Success Manager position at The Sterling Choice?
Customer-Focused Role:
The Sterling Choice is looking for a motivated and results-driven National Account Manager to join our team. As a key member of our sales organization, you will be responsible for driving strategic growth and operational goals across key national retail customers.
Main Job Responsibilities:
- Build and maintain strong relationships with key national retail customers to drive growth and expansion.
- Develop and execute sales strategies that drive revenue growth and market share.
- Oversee departmental budgets, tracking sales volume, margins, and profitability.
- Identify challenges, market opportunities, and deliver solutions that drive value for customers.
- Collaborate with internal teams to align objectives and ensure successful execution of customer plans.
Required Qualifications:
- Bachelor's degree in a related field and 5 years of sales or marketing management experience OR 7 years of direct sales/account management experience.
- Proven ability to manage and grow national or key accounts within consumer goods, beverage, or grocery.
- Strong negotiation, communication, and interpersonal skills to foster collaborative relationships with both internal and external teams.
- Previous experience managing a small to mid-sized sales team.
- Ability to analyze sales data, identify trends, and make data-driven decisions to optimize account performance.
- Must maintain a valid driver's license and be willing to travel up to 20-25% to customer locations.
