What are the responsibilities and job description for the Allstate Customer Service Representative position at The Steve Miller Agency?
Job Description
Are you an experienced and licensed insurance professional with Allstate Insurance experience, but feel stagnant in your current role? Are you working in an agency that's just going through the motions and not growing? Do you have Allstate Customer Service experience but are seeking more support in an uplifting and team first environment? ITS TIME TO BREAK THROUGH AND ELEVATE YOUR CAREER! At our agency, we will invest in you from Day 1. We want you to be fulfilled and enjoy helping our customers while providing solutions to prospects. We put our customers first and our customers choose to stay with us year after year! I'm looking for licensed Service Professional that can assist us in our continued growth trajectory. In this position you can expect a salary of 45k with monthly and annual commission opportunities allowing you to reach or exceed 65k annually. In this role you will work 38 hours, but be paid for 40 on a weekly basis!
Benefits
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Retirement Plan
Evenings Off
Career Growth Opportunities
Responsibilities
- Meet new business production goals and objectives as established.
- Develop insurance quotes, makes sales presentations, and closes sales.
- Process customer policy change requests.
- Handle incoming claim calls from customers.
- Document each customer contact in eAgent.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Provide exceptional customer service.
- Be outstanding at relationship building.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Prior and/or current Allstate customer service experience.
- Career minded vision.
- Must be well versed in Eagent and Allstate systems
- Property & Casualty insurance license is required.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Minimum 3-5 years prior sales experience is preferred.
- Ability to tactfully handle stressful and difficult situations.
Salary : $45,000 - $65,000
