What are the responsibilities and job description for the Operations Specialist, Nonprofit position at The Store?
Job Description
Job Description
Job title : Operations Specialist
Job Summary :
The Operations Specialist, in partnership with the Operations Manager & Director of Operations, ensures the smooth operations of The Store, from the distribution of food to customers to providing support to volunteers in a manner consistent with The Store’s values of dignity and choice.
Job Responsibilities / Functions :
Vendor Deliveries : Meets vendors delivering food and supplies, and assist in loading supplies into appropriate storage locations (refrigerator, shelves, etc.).
Volunteer Training : Work with the volunteer director & Operations Manager to ensure volunteers are oriented to their job and know how to complete assigned tasks.
Volunteer Supervision : Oversee volunteers in all aspects of The Store operations during restocking, inventory, and shopping hours, providing assistance and direction when needed. Serve as a point of contact for the volunteer shift leader and other volunteers.
Customer Service : Assist customers as needed during shopping to ensure a positive shopping experience.
Restocking : Work with volunteers throughout shopping hours to ensure shelves are restocked as needed.
Inventory : Take inventory of food and non-food items as necessary to inform future ordering / restocking.
Pick-ups : Pick up food orders and donations as needed.
Other duties as assigned.
Qualifications :
- Bachelor's degree in a related field (nonprofit management, public health, logistics, etc.) or equivalent experience.
- Proven experience in nonprofit or food operations.
- Excellent customer service skills.
- Relevant training or certification in food safety.
- Valid driver’s license and reliable transportation
Reports to : Operations Manager
Schedule : Wednesday-Saturday, onsite.
Physical Requirements :