What are the responsibilities and job description for the The Studio Greenwich Receptionist position at The Studio Greenwich?
*This job requires early morning availability (7:30/8:30 AM) during the week & weekends
We are looking for a friendly and organized individual to join our team as Front Desk Receptionist at our studio. This role is perfect for someone passionate about creating a welcoming environment for clients and supporting the daily operations of a yoga studio. You will play an essential role in ensuring our clients have a positive experience from the moment they arrive to the moment they leave.
Responsibilities:
- Client Greeting & Check-in: Welcome clients with a warm and friendly demeanor as they arrive for classes.
- Scheduling & Bookings: Assist clients with class registration, booking appointments, and managing cancellations using Mindbody Software (training provided).
- Customer Service: Respond to client inquiries in person, over the phone, and via email. Provide information about classes, memberships, and services.
- Studio Maintenance: Help keep the studio space clean, organized, and welcoming, including tidying the front desk area and assisting with light cleaning of studio spaces.
- Administrative Support: Handle light administrative tasks such as checking in clients, processing payments, and tracking attendance.
- Positive Client Interaction: Create and maintain a warm, professional, and welcoming atmosphere for clients at all times.
Requirements:
- Customer Service Skills: Friendly, approachable, and professional with excellent communication skills.
- Organizational Skills: Ability to multitask and keep the studio running smoothly.
- Tech-Savvy: Basic computer skills required; familiarity with Mindbody Software is a plus.
- Availability: Flexible schedule with availability to work primarily mornings, occasional evenings, and weekends.
- Attention to Detail: Ability to manage booking schedules, client records, and payments accurately.
- Passion for Wellness: Enthusiasm for wellness, yoga, or fitness is a plus but not required.
Job Type: Part-time
Work Location: In person