What are the responsibilities and job description for the Bartender position at The Summit Hotel?
Bartender
Join a company that is passionate about creating exceptional experiences!
AT Hospitality, is looking for passionate individuals to join our dynamic team! Whether you're working at The Summit Hotel or Element Eatery, you'll be part of an organization dedicated to delivering exceptional experiences and prioritizing guest satisfaction with a commitment to detail.
- The Summit Hotel is designed to engage, enlighten and inspire guests. From thought-provoking works of art to chef-curated dining experiences, The Summit promises a transformative journey from everyday to extraordinary. As a premier destination for meetings, events, weddings, and more, The Summit offers elevated experiences that leave a lasting impression.
- Element Eatery is a vibrant hub of the Greater Cincinnati community, featuring nine unique, chef-driven restaurants under one roof. We're more than just a dining destination; we're a gathering place where people come together to enjoy delicious food, live music, and community events. Our focus is on creating a welcoming atmosphere where everyone feels at home.
At AT Hospitality, we are committed to creating a supportive and inclusive work environment where all associates are empowered to succeed. We are looking for individuals who are passionate about hospitality and excited to be part of a company that is making a difference in the community.
Simply stated, our mission is to delight our guests, support our associates, and serve as a model for our community.
LOCATION: Element Eatery
This position is new as Element Eatery is transitioning the current bar to be under our management. Anyone hired for this position will be required to start training April 7.
Job Summary
The Bartender is responsible for providing the highest quality beverages and service to customers and servers. The bartender is also responsible for maintaining the AT Hospitality standards of cleanliness and sanitation.
Job Qualifications
Education & Experience:
- High school diploma or equivalent
- Previous bartending experience is required
- Must be proficient in mixology
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of associates and customers in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by associates and customers.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with customers and associates in an attentive, friendly, courteous, and service-oriented manner.
- Attend all ATH required meetings and trainings.
- Maintain regular attendance in compliance with AT Hospitality Standards, as required by scheduling, which will vary according to the needs of the property.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient property operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs
- Perform other duties as requested by management.
Job Duties and Functions
Fundamental Requirements:
- Maintain a warm and friendly demeanor at all times.
- Set up the bar according to ATH standards to ensure that guests are served promptly and efficiently
- Prepare beverages and cocktails according to ATH mixing and presentation standards
- Serve customers with all beverage requirements in a friendly, courteous, and professional manner
- Break down bar after the completion of functions, storing liquor, supplies, and equipment according to ATH standards
- Follow all state liquor laws.
- Know property services and facilities.
- Abide by all ATH policies and safety rules.
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
- Respond to customer problems, complaints, and accidents.
- Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
- Ensure that the bar and service areas are kept clean and tidy during service.
- Ensure overall customer satisfaction.