Social Services Program Manager

Suquamish Tribe
Job Description

Title: Social Services Program Manager Department: Human Services

Hourly/Salaried: Salaried Reports to: Human Services Director

Job Summary:

Under the direction of the Human Services Director, the Social Services Supervisor will provide culturally appropriate referrals, advocacy, and direct services. This position will coordinate with existing tribal programs and outside agencies to provide comprehensive, trauma informed services to Suquamish tribal members and their families. Supervise assigned case managers within the Human Services department.

Major Responsibilities and duties:

Advocates for the provision of a comprehensive program of professional social services to the
Suquamish Tribe. Works closely with other tribal programs, departments and external agencies in order to provide a continuum of services to clients to meet their individual needs.

Project approachability and develop trust of the Suquamish community, Kitsap County service providers as well as state service providers. Work together with families to mutually identify goals towards improving the health and functioning of their families.

Where appropriate provide Tribal and community referrals: advocacy and aid families in learning self-advocacy skills; life skills, case management for individuals and families receiving services.

Coordination of programs including but not limited to: AOA Caregiver Support grant, Adult
Protective Services, General Assistance, Vulnerable Adults, Place of Change and the program for the Aged and Disabled.

Maintain client files for specific programs in accordance with professional standards. Conduct regular audits and evaluations of all social services files.

Produce and distribute reports as appropriate to ensure optimum continuity of care. Submit a monthly report of program activities to Human Services Director. Write or review Court Reports for Vulnerable Adult Cases in Suquamish Tribal Court

Attend and participate in various family, staff and community meetings whose goals directly or indirectly relate to the Family Services Social Worker programs goals and objectives.

Maintain the highest standard of ethical conduct, including strict client confidentiality

Specific Knowledge, Skills and abilities:

Knowledge of professional social work theories and concepts, including practical knowledge of professional social work practices. Ability to assess family and individual needs. Awareness of personal and professional boundaries, and the ability to maintain them in a small community.

Knowledge of community, tribal, county and state resources, and the ability to maintain positive relations with those resources.

Experience working with people affected by poverty, substance use, unemployment, homelessness and awareness of the issues that often go hand and hand with these life circumstances.

Effective oral and written communication skills.

Proficiency with MS Office programs such as Outlook, Word, Excel, PowerPoint and Publisher

Ability to respond calmly to crisis and chaos, resourceful, with strong problem solving skills.
Experience and knowledge in providing trauma- informed crisis intervention.

Ability to maintain strict client confidentiality.

Possession of personal and professional self-care skills.

Qualifications:

Masters’ Degree in Social Work or a related field.

Must understand and demonstrate practices sensitive to social service issues.

Must possess a valid Washington State Driver’s License.

Must have some knowledge of or experience in Indian Country.

Supervisory Responsibilities:

Social Services Supervisor will supervise case managers.

Interpersonal Contacts:

Extensive contact, communication and direct service with Tribal families. Requires coordination and communication with other Tribal, state and federal programs for the purpose of assessing services for families and coordinating services through case management. May require assertive communication on behalf of families.

Job Conditions:

Stressful and demanding due to nature of the family issues with which you work, the inter- agency/program communication and coordination, and the level of confidentiality that must be upheld. Requires creative problem solving under stressful or crisis conditions. Wide diversity of work situations includes working in numerous environments including, office and clients’ homes.
Requires travel and transportation of clients.

Disclaimer:

This job description in no way implies that these are the only duties to be performed by the incumbent. At all times, employee will be required to follow any instruction and to perform any other duties within this or a lower job level upon the request of the supervisor. At times employees may also be required to perform Higher-level duties and may need to receive additional instruction and/or increased supervision to accomplish these Higher-level duties.

Job Type: Full-time

Pay: $60,000.00 - $71,427.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Tribal Community: 2 years (Preferred)
• Social work: 1 year (Required)
• Case management: 2 years (Required)
• Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Suquamish, WA 98392 (Required)

Ability to Relocate:

• Suquamish, WA 98392: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $71,427