Job Description
Job Description
Description :
The Global Sales Manager (GSM) is a strategic manager who leads the global sales team focused on geographic territories with significant revenue and margin potential. Existing territories include Asia-Pacific, North America, Latin America, and Europe. The GSM provides strategy input to the Chief Commercial Officer (CCO), which includes guidance on territories, regions, customers, channel management, product needs, and technical support. Channel management includes direct sales, distribution, service providers, OEM dealers, and OEM company stores. This position identifies and pursues new market opportunities to expand
Sy-Klone's global presence while building and maintaining strong relationships with key customers and channels. The GSM monitors, analyzes, and provides feedback on key performance indicators to identify strategic and performance improvement areas.
- Strategy planning, implementation, and control.
- Leads annual global business plan development.
- Leads Territory Sales Managers (TSMs) and ensures positional performance.
- Implements channel management strategy and ensures channel performance.
- Ensures that territories achieve strategic initiatives and deliver performance metrics.
- Monitors product portfolio performance and recommends product development initiatives.
- Evaluates potential new territories and presents ideas for new business development.
- Collaborates with the CCO to align messaging and communication.
Responsibilities :
Developing the strategic plan, in collaboration with the CCO, for the global effort cascading down to each territory. The strategic plan includes initiatives about target headquarters, companies, OEM dealers, OEM company stores, channels, capability, and capacity.Cascading the strategic plan down to the territories, developing a territory annual business plan based on available opportunities and the capability and capacity of the channel(s) and Sy-Klone resource(s).Implementing the strategic plan through each TSM to ensure the achievement of strategic initiatives while maintaining direction, alignment, and focus.Compiling the territory plans into a global plan and ensuring the capability to implement the plan, achieve strategic initiatives, and deliver key performance metrics.Developing justification for additional Sy-Klone resources needed to support the global plan.Providing guidance, support, and feedback to the TSMs about achieving strategic initiatives and key performance metrics.Providing guidance and support to identify potential channel opportunities within the territory. Potential channel opportunities are then analyzed to understand Sy-Klone value, communicate our value proposition, develop a mutual business plan, negotiate and close the channel agreement, implement the plan, and provide performance feedback.Collaborating with IT to develop and provide balanced scorecards for the global and each territory.Providing monthly one-to-one feedback to the TSMs on all aspects of territory performance.Collaborating with the TSMs on corrective actions to improve performance.Gathering product development opportunities from target headquarters, companies, OEM dealers, OEM company stores, and channels.Developing and presenting project charters to the Product Development Committee in collaboration with the commercial leadership team.Developing a messaging and marketing plan for global and territory activities to align the Sy-Klone strategy with business plans in collaboration with the CCO.Understanding, planning, and developing corrective actions on transactional and relationship customer satisfaction feedback (The ultimate question).Requirements : Required Skills
Strategic management (planning, implementing, and feedback).Collaboration with cross-functional teams in research, development, finance, human relations, and information technology.Capability to lead sales teams and achieve and exceed business goals.Capability to develop, manage, and provide feedback on global and territory budgets.Ability to work in an uncertain and dynamic external environment.Ability to predict and develop future sales and technical support capability.Capability to develop, lead, and manage teams.Capability to communicate and negotiate effectively.Capability to develop and lead channel management strategy.Capability to identify, analyze, and solve problems.Capability to utilize CRM systems and metrics to improve sales performance.Strong organizational and time management skills.High level of integrity and professionalism.Ability to build and maintain strong relationships with clients and partners.Education and Experience :
A Bachelor of Science (BS)A Master of Business Administration (MBA) preferred8 years’ experience in global sales and business management.Willingness to travel up to 70% onsite to various OEM dealers, OEM company stores, distributors, mining companies, and mine sites.Must have a valid driver’s license, automobile insurance, and access to a personal vehicle.Relocation :
This position is NOT open to possible relocation benefits for prospective applicants.
Sponsorship :
This position is not currently hiring foreign national applicants that require or will require employer-based employment sponsorship now or in the future.
Physical Requirements :
Prolonged periods of sitting on an airplane for international travel.Prolonged periods sitting at a desk and working on a computer.Must be able to lift to 20 pounds at a time.Normal auditory, visual acuity, and dexterity
