What are the responsibilities and job description for the Administrative Assistant position at The Talbot on Granby?
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LOCATION INFORMATION :
The Talbot on Granby is a beautiful community in Norfolk, VA, with more than 110 units offering independent living.
JOB DETAILS :
The Opportunity
We are actively hiring for an experienced Administrative Assistant to join our team. As the Administrative Assistant, you will work with the Executive Director in managing day-to-day functions. The administrative assistant will also act as a liaison between the facility and the outside community. You will report directly to the Executive Director and must be familiar with all their duties and be able to fill in, in the event the Executive Director is unable to perform a duty or requirement.
What You’ll Do
Communication
- Politely, and with a strong customer service approach, answer, and forward incoming calls. Follow up as needed to assure that the caller has received what is needed to effectively move the call through the system.
- Provide information about residence & services when Executive Director is not available.
- Greets and assists visitors such as, potential residents, sponsors, job applicants, etc.
- Maintains all marketing materials & distribute to prospective residents, family members, community leaders, and referral sources.
Budgeting and Record Keeping
- Maintains office supplies so that par levels are adequate and while remaining within budget.
- Accurately maintain petty cash account in accordance with established financial and accounting standards.
- Maintains personnel files and resident files in a confidential and orderly fashion. This includes compliance with the Health Insurance Portability and Accountability Act, or HIPAA, which mandates that administrators maintain the privacy of each resident.
What You’ll Bring
Experience & Education
- High School diploma or general education degree (GED).
- Excellent interpersonal, written, and verbal communication skills are essential.
- Organizational skills to effectively meet competing priorities.
- Must be able communicate effectively in an interdisciplinary care setting to residents, families, staff members, representatives of the community and government agencies.
- Ability to perform computations consisting of rates, ratios, and percentages.
- Familiarity with scheduling and communication software.
ABOUT US
Five Star Senior Living, a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and Ageility Physical Therapy Solutions. The Five Star Senior Living division includes senior living communities offering Independent Living, Assisted Living and Alzheimer's/Memory Care. Ageility’s rehabilitation services include outpatient rehabilitation and personal fitness.
EEOC Statement
Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.
Salary : $23 - $25