Demo

Digital Communications Manager (FTC)

The Talent Set
Woodford, NC Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/18/2025

The Talent Set are delighted to be working with British Asian Trust to find their next Digital Communications Manager (12 month FTC)

The charity offers a flexible working environment, staff are required to work from their White City offices twice per week with the remaining three from home.

This is a hands on strategic role and is responsible for driving engagement across the charities digital channels (web, social media, e-newsletters) and will also lead the content communications. You will devise and implement communications plans which support our programmes, fundraising and events, enabling us to tell a compelling story about our work and impact across South Asia.

Key Responsibilities :

Social media

  • Lead on the development of our social media platform portfolio and identity.
  • Design and implement social media strategies to profile the British Asian Trusts programmes across South Asia and flagship UK events including our Annual Dinner, Iftar and Elephant Familys Big Egg Hunt.
  • Lead on live event coverage, overseeing videography and photography briefs, posting content across our platforms and liaising with ambassadors and stakeholders to amplify key messages.
  • Manage the British Asian Trusts social media channels (Facebook, Instagram, LinkedIn, X,YouTube), maintaining a content calendar to ensure posts are timely and effective.
  • Generate content to engage key audiences and drive awareness of our work and impact

Website

  • Work with web agency and the Director of Communications and Marketing to support the creation of a new British Asian Trust website, as part of wider organisational rebrand
  • Create and maintain a strong working relationship with web agency, acting as first point of contact for all activity relating to the website
  • Maintain and develop the British Asian Trusts website, updating content and monitoring the effectiveness of the user experience via Google Analytics and other reporting tools.
  • Marketing

  • Oversee planning, production and distribution of regular e-communications and marketing.
  • Support and advise colleagues on the creation of digital assets and tool kits, ensuring they are appropriate, effective and delivered on time.
  • Analytics and reporting

  • Maintain a solid understanding of the changing needs of our digital audiences and the channels they use.
  • Identify trends and insights and produce reports to share with the wider team which provides reflections on goals and learning.
  • Report on social and wider digital campaigns using analytics tools.
  • Keep up to date with latest developments and trends in digital marketing to identify opportunities to grow and connect to audiences.
  • Other

  • Develop and maintain a Digital Asset Management system; collating and storing data such as keywords and tags and sourcing appropriate stock images.
  • Coordinate external digital support, as required, from external suppliers.
  • Identify external events and other opportunities to increase the British Asian Trusts digital visibility throughout the year.
  • The role requires a highly self-motivated digital communications professional, able to work independently and as part of a small, busy team.

    Essential :

  • At least five years experience of working in digital communications.
  • Solid understanding and experience of content management systems.
  • Experience of using CRM systems and / or mailing software (eg. MailChimp, Pardot) to produce and email newsletters.
  • Strong technical knowledge of social media platforms, management tools and SEO tactics.
  • Confident using software such as Adobe Suite and Canva to edit video and produce graphics.
  • First-hand responsibility for maintaining a variety of digital channels.
  • Track record of achieving growth in reach and followers.
  • Excels in producing high quality, creative content and digital assets.
  • Competent writing engaging copy for social media, websites and newsletters.
  • To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

    We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

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