What are the responsibilities and job description for the General Manager position at The Talent Shop?
About the Company - The Talent Shop is working with an upscale, farm-to-table restaurant in Staunton, Virginia to find a dynamic, results-driven General Manager, who is a tenured hospitality professional and qualified to oversee and manage all aspects of their operations. The General Manager will lead daily operations, drive sales growth, implement strategic initiatives, and develop team potential while maintaining company standards and objectives. This role demands an experienced leader with strong mentorship skills, organizational expertise, and a passion for exceptional hospitality.
About the Role - This position requires outstanding business acumen, financial management, communication, and leadership skills.
Responsibilities -
- Manage daily business operations, effectively delegating and supervising staff.
- Develop and execute successful sales growth strategies.
- Act as the primary liaison between ownership and the team.
- Uphold and promote the company’s commitment to local, sustainable, and responsible food practices.
- Assist the executive chef in sourcing and building relationships with local and regional producers.
- Always ensure an exceptional and upscale guest experience.
- Responsible for marketing, website, and social media presence.
- Provide professional leadership and support across all departments.
- Enforce company policies and progressive discipline as needed.
- Develop action plans to achieve budget targets and control expenses.
- Monitor financial performance, ensuring profitability and cost efficiency.
- Uphold and enhance their brand, culture, and operational standards.
- Cultivate strong relationships with local clientele and the community.
- Oversee recruitment, training, and development efforts to minimize turnover.
- Establish and maintain a culture of recognition, engagement, and accountability.
- Ensure responsible alcohol service and compliance with safety regulations.
- Perform additional duties as assigned.
Qualifications -
- Extensive experience in upscale restaurant management; farm-to-table experience preferred.
- Strong knowledge of wine and spirits.
- BA/BS degree or industry-related certification/education or related experience.
- Proficiency in financial analysis, Profit & Loss statements, Point of Sale systems, Excel, and Management software.
- Proven sales and consensus-building skills.
- Demonstrated leadership in conflict resolution, accountability, and staff development.
- Excellent verbal and written communication skills.
- Highly organized with exceptional time management abilities.
- Strong work ethic and attention to detail.
- Approachable, open-minded, and an active listener.
- A proactive mindset focused on continuous improvement in quality, processes, and team development.
Compensation & Benefits -
- Competitive salary with performance-based bonuses.
- Medical benefits per company plan.
- Paid time off.
Salary : $70,000 - $80,000